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  • What is the "editorial focus"? [Gig(s) Don't Show in Search]

    Hello! I have a problem with my gigs: there are not listed in the search results. I've sended a ticket and I've received an answer: "the gigs currently active in your account are not on our editorial focus, so unfortunately your account won't be featuring in search result". I don't know what is "edi...

     |  Most recent by fonthaunt 19th Feb 2016 at 6:09 PM
  • Looking for your Post or Reply?

    Don't forget - you can use the View Activity button in the forum sidebar to see your own posts and comments. Even if your post has been moved by a moderator, it will be there. If you prefer to, you can save this link to see your forum activity: You ...

     |  Most recent by fonthaunt 13th Mar 2016 at 7:02 PM
  • How to Submit a Support Ticket

    I've seen a lot of posts lately saying there is no support page, or there is no submit ticket option. The links to Customer Support are all over the forum and elsewhere, but here it is again. On that page there are help articles and information, but in the upper right is a "submit ticket" hyperl...

     |  Most recent by fonthaunt 7th Apr 2016 at 5:31 AM
  • How Do I Keep Orders Under Control?

    This may be something that a lot of existing sellers with good traffic already know, but this one may help out some of the newer sellers here. 1. Don't Set a default delivery date too close for comfort, 24 Hours for example. (You possibly only do this to catch the eye of some 'right now' buyers.) T...

     |  Most recent by fonthaunt 29th Apr 2016 at 1:08 AM
  • How to Ask for Tips on the Forum (Help with Sales, Gigs, etc.)

    Please do not use Tips for Sellers to ask for personal tips related to your sales, gigs, profile, promotion, or other problems. Tips for Sellers is to offer tips that are useful to most sellers. Occasionally a request for tips will lead to answers that are great for a large number of seller...

     |  Most recent by chrylent 5th May 2016 at 8:23 AM
  • Why Did the Processing Fee Go Up? July '16

    why did the processing fee go up?...

     |  Most recent by fonthaunt 31st Jul 2016 at 10:24 AM
  • [How To?] Tips for Handling Large Orders

    A few months ago, I received an order from someone to create a relatively short promo video. The order total was over $50 which I was pretty excited about even though that may not seem like much to many sellers here on Fiverr. I was talking to the buyer before the order started about the details o...

     |  Most recent by arms4wd 5th Aug 2016 at 8:39 AM
  • Refunds for Buyers – Getting Funds Back to Your Account – Is it Every Possible?

    Hello all, This topic is brought up a lot by buyers, usually in the Ranting Pot where they are angry because they didn't read the Terms thoroughly. They usually have not informed themselves about the buyer processing fees, refunds coming ONLY in the forum of Fiverr credit for other gigs or both...

     |  Most recent by fonthaunt 10th Sep 2016 at 5:44 AM
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