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How to (and how not to) cancel a gig.

  • Rate this comment0 anarchofighteranarchofighter
    Top Rated Seller
    If you want to cancel, first, don't put it on the seller to do the work. use the "Got problems" link and request the cancellation. In the text box, say something like. "Thanks for offering your material on Fiverr. I appreciate your effort and I don't think it's what I need this time. I'm requesting a cancellation of this gig though Fiverr. Thank you."

    Here's how NOT to "try" to cancel a gig.

    There's "this" problem with your gig
    This problem with your gig.
    It's crap
    You fragglesrock
    ...please cancel.

    LOL

    Look, someone ALREADY did work for you. They did it with good faith. What you "think" of them is "none of their business" and if it is at all, a) get permission and b) be constructive.

    By the way, ...any guess if I just had a Fraglesrock make me work to return his money after ripping me up and down?
  • 22 Comments
  • http://fiverr.com/poseidonrage/desing-a-3-page-site/

    This is my gig, i have completed an order within one day, and messaged the buyer, he is modifying his website, but not replying me, am i on safe side, could he cancel out the order as i have submitted all the work proof. and done work on his website.
  • Of course, a buyer cannot be made to be happy. And a cancel is better than a negative feedback :)

  • anarchofighter said: And a cancel is better than a negative feedback


    Yes, true, but a cancel stinks too. It is the lesser of 2 evils.
  • Great tips :) thank you
  • Good guide here from @anarchofighter
  • Reply to @ozzieuk: Agreed.
  • anarchofighter said: There's "this" problem with your gig
    This problem with your gig.
    It's crap
    You fragglesrock
    ...please cancel.

    Typical Anarcho! Haha
    Awesome tips!
  • princemaxx said: Typical Anarcho!


    Tee hee hee.
  • Thanks for the tips
  • I'm waiting the reply from buyer after i'm delivered work :( i'm worried :(
  • Oh man. I had a chick take about 10 photos of me with her website, then say she is not satisfied and cancel the gig...she got EXACTLY what she ordered. Watch out for the sneaky buyers.

    plusvn said:
    y




    I'm waiting the reply from buyer after i'm


    Don't be worried! :) I rarely get replies. All that matters is they confirm the gig, but it can take weeks. If you're feeling nervous leave a happy message like "is this good?" If they ask you to do it again,you'll skip a bad review. :)
  • lolacey said: Don't be worried! :) I rarely get replies. All that matters is they confirm the gig, but it can take weeks. If you're feeling nervous leave a happy message like "is this good?" If they ask you to do it again,you'll skip a bad review.


    Good suggestions.
  • If I have gigs I have to cancel for no compliance submission of family information for their family tree then I wait until I have several completed gigs, I deliver 2 gigs for every 1 I have to cxl...
  • Reply to @tn5rr2012:

    tn5rr2012 said: I deliver 2 gigs for every 1 I have to cxl...



    Is that good or bad? I cannot tell.
  • It is "neither" good nor bad. She is saying that she wants to make sure she doesn't get "hurt" from cancellations so always makes sure she's at least 2 to 1 when she has to cancel.

    I suspect her overall ration of cancels is a whole lot less than 30% :)
  • Rate this comment0 robjefferiesrobjefferies
    how do I cancel a gig, when the seller hasn't responded to any of my emails? and the time limit has passed and the Fiverr timer resets for another 10 minutes everytime I go to the resolution center? any help would be appreciated.

    Thanks
  • @robjefferies
    Put "how do I cancel a gig" into the Fiverr Forum search box.
  • Rate this comment0 oggydogoggydog
    I get nothing when I put in "how do I cancel a gig" in the search box. I have a gig for traffic that was great for the first couple of days and then nothing from that point on, now the resolution center says I have to work with sell who will not respond to the last 5 emails over the last 6 days, what else can I do to cancel this and get my money back, I am obviously not the only one
  • as a buyer if you have to cancel a gig because a seller will not reply or complete the gig, or want to bully you into upgrading for more gigs, does this reflex bad on you as a buyer to have cancellations ?
  • Rate this comment0 kuma2626kuma2626
    If some seller tells you after more than a week of silence and despite a very good description of the gig he did not really understand and he wants to cancel the order can I still rate him? I feel the community should also get to know how a seller communicates. I think I cannot rate him once I agree to a cancellation.
  • Reply to @kuma2626: You can not rate an order that you did not pay for/ that was not delivered. If you accept the cancellation, you can not rate it. On the other hand, you will not be able to rate it if you refuse cancellation because the seller did not deliver, so no matter what, you can not leave a rating, nor should you be able to. Many sellers are busy and do not get the chance to really start working on a project until close to the deadline. I'm not saying it's your fault, but you probably requested something that was different than the normal offering. Sellers do not cancel out of the blue. In the future, I would recommend messaging a seller first just to make sure they can complete the task so a similar situation does not arise. As a seller, I have had to cancel last minute as I did not get a chance to look at it beforehand, and sometimes buyers request things that I can not do.

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