petrboyt Posted February 8, 2018 Share Posted February 8, 2018 I add money to my team account.After the introduction of business accounts, my balance was lost.What do i do? How to return money? Link to comment Share on other sites More sharing options...
offlinehelpers Posted February 8, 2018 Share Posted February 8, 2018 Speak to customer support - they’re the only ones who can help with money related queries. 🙂 Link to comment Share on other sites More sharing options...
odal456 Posted February 8, 2018 Share Posted February 8, 2018 Already been using Fiverr’s existing team account feature? No worries. We will refund the balance in any the existing team accounts in full by February 22nd.Don’t worry, you will have your money back. 🙂 Link to comment Share on other sites More sharing options...
offlinehelpers Posted February 8, 2018 Share Posted February 8, 2018 Already been using Fiverr’s existing team account feature? No worries. We will refund the balance in any the existing team accounts in full by February 22nd.Don’t worry, you will have your money back. 🙂That’s quite a delay isn’t it? Today’s the 8th, so it could be up to 2 weeks? Link to comment Share on other sites More sharing options...
petrboyt Posted February 8, 2018 Author Share Posted February 8, 2018 Speak to customer support - they’re the only ones who can help with money related queries. 🙂I wrote, but already 2 hours there is no answer. I urgently need to pay for the order. Link to comment Share on other sites More sharing options...
petrboyt Posted February 8, 2018 Author Share Posted February 8, 2018 Already been using Fiverr’s existing team account feature? No worries. We will refund the balance in any the existing team accounts in full by February 22nd.Don’t worry, you will have your money back. 🙂Where did they talk about this? Link to comment Share on other sites More sharing options...
offlinehelpers Posted February 8, 2018 Share Posted February 8, 2018 Where did they talk about this?Fiverr Forum Introducing Fiverr Business ToolsEntrepreneurs are the heart and soul of Fiverr. We’re a platform designed to connect freelancers with serious business buyers like you—and serious business buyers need serious tools. So we’re introducing Fiverr Business Tools, a new and improved set... https://blog.fiverr.com/fiverrbiztools/ Link to comment Share on other sites More sharing options...
gina_riley2 Posted February 8, 2018 Share Posted February 8, 2018 I wrote, but already 2 hours there is no answer. I urgently need to pay for the order.I wrote them yesterday, before the official announcement/post. I panicked too because my money was gone.They told me I’ll get my money back between yesterday and the 22nd.I set up my Business Tool yesterday so hoping to get my money refunded sooner than later. I kinda need to make some purchases myself.Unfortunately, the B.T. does NOT allow for an advance payment so you have to pay for transaction fee for each purchase. 😦 Link to comment Share on other sites More sharing options...
mjensen415 Posted February 13, 2018 Share Posted February 13, 2018 I wrote them yesterday, before the official announcement/post. I panicked too because my money was gone.They told me I’ll get my money back between yesterday and the 22nd.I set up my Business Tool yesterday so hoping to get my money refunded sooner than later. I kinda need to make some purchases myself.Unfortunately, the B.T. does NOT allow for an advance payment so you have to pay for transaction fee for each purchase. 😦Hello everyone. It sounds like you’re worried about your old team balance? Refunds will be made to your payment method by Feb 22nd.You can check out you balance in this link: https://www.fiverr.com/users/username/edit/team_settingsPlease update the link with your fiverr name. 😃 Link to comment Share on other sites More sharing options...
petrboyt Posted February 21, 2018 Author Share Posted February 21, 2018 Has anyone already received compensation? Tomorrow is the last day. Link to comment Share on other sites More sharing options...
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