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Can buyer make a dispute after two months of delivery

mlearning

By mlearning
in My Fiverr Experience

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catwriter Grand Master

catwriter

Posted
Posted

I am surprised by cancellation of two orders that were delivered two months ago…

although the buyer at that time was happy.

How can this happen?

How can this happen?

Sounds like PayPal chargeback.

I’m guessing you meant that the buyer made a dispute, not the seller?

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woofy31 Community Regular

woofy31

Posted
Posted

They either contacted CS, which I highly doubt, or they made a forced chargeback through their paypal/bank account, in which case their money will be refunded, but their accounts will also be removed by Fiverr (open their Fiverr profile pages, and if they were removed it’s clear that they made a chargeback)

You should contact Customer Support and ask for more information, and they might even assist you in getting the full/partial earnings back 😉

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Guest offlinehelpers

Guest offlinehelpers

Posted
Posted

it is fiverr NOT paypal.

My withdraw through fiverr card… I went to paypal and there are no claims their.

No - the buyer has made a chargeback through THEIR Paypal account.

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woofy31 Community Regular

woofy31

Posted
Posted

If done thru paypal… why fiverr cant stop it…

They simply put it on our shoulders without any prior notice…

Overall The buyer was happy and now decided after 2months to get all his money back worth $84

any help 😦

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Potentially Major Development Regarding Chargebacks/Paypal & Fiverr

I received an email from Paypal today explaining that they have upgraded our Seller Protection to now include tickets, travel and services. Why is this significant? Well, nobody really sells tickets or travel on Fiverr, however services are what...

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mariokluser Enthusiast

mariokluser

Posted
Posted

it is fiverr NOT paypal.

My withdraw through fiverr card… I went to paypal and there are no claims their.

I went to paypal and there are no claims their.

This is because the transaction is not between you and the buyer, but between Fiverr and the buyer.

You can’t get any information on transactions that are not related to your account.

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  • 1 year later...
oldschoolparty Newbie

oldschoolparty

Posted
Posted

Hello, any information regarding this problem? Did anyone resolve this problem with fiverr stuff?
Cause this morning it happened to me too… scammed after 3 months

Im mostly concerned for my statistics, its unfair for fiverr to punish me. I would be satisfied if fiverr would only give my statistics back

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