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  1. I have requested an "Extend Delivery Request" buyer didn't accept and the order showing late! It will affect my account?
  2. I got my frist order wite 5 ster review thnks fiverr platform
  3. Anyone can tell me how I can get my first order. This is my Fiverr gig. https://www.fiverr.com/s/XrpPLP Any advice you can give me
  4. Client asked me for available time to do meeting to share screen. I told him that We can't proceed towards meetings until we create an order. Once we create an offer then we'll have access to the zoom meeting. I did right? what should we do if client ask for meeting to make requirements clear before placing an order?
  5. I have created restaurant logo design gig. I got 7 click and 188 impression but still not geting any order. why i am not geting any order how to improve my gig exprience seller please help me? here is my gig link https://www.fiverr.com/s/W2WxZ5
  6. Hi, I'm Erica, Been a member here for a while, My profile seems okay and my experience is top notch but I'm yet to get my first order here. What do I do?
  7. There will be a time in every freelancer’s career when a Buyer is unhappy even if you take all the necessary steps to communicate and provide your best work. These situations are never fun and can be quite difficult to navigate before you’ve developed an effective process for handling order disputes. It's always best to be polite and professional when someone is unreasonable or rude in their criticism of one of your projects. Don't take it personally; most often, the dissatisfaction stems from miscommunication or misunderstanding that you, as a Seller, did your best to avoid. Learning how to handle an unhappy Buyer will help you remain calm and confident while you work to find an ideal outcome. Tips for Handling Unhappy Buyers It's not always easy to handle a dispute with a Buyer, but there are some things you can do to resolve the situation positively. Here are a few tips for handling order disputes: 1. Be willing to apologize An apology for your role in a Buyer’s dissatisfaction will go a long way. Be empathetic and assure them that you understand how frustrating this must be. Let the Buyer know that you are sorry for not meeting expectations and that you want to work with them to find a resolution. 2. Listen closely to what the Buyer says Hearing negative feedback can be tough, but it’s absolutely necessary when revising an order submission! If a Buyer expresses that they are unhappy, politely ask them if they can provide specific feedback about what they don’t like. If you don’t understand or agree with their points, try to avoid getting defensive. Instead, ask for clarification and let them know that you genuinely want to understand their needs. If they continue to provide unclear feedback, you might ask them to provide an example. 3. Avoid an argument It might be tempting to defend yourself or get angry, but engaging on the same level as a negative Buyer may cause the dispute to escalate. Focus on hearing their feedback and adjusting your submission instead of providing all the reasons you did not meet their expectations. You might say something along the lines of, “Thank you for sharing your thoughts! I will do X, Y, and Z to make this better,” and let them know when they can expect a revision. 4. Contact Customer Support If a Buyer is being particularly uncooperative and refusing to provide feedback, Customer Support can act as a mediator to help diffuse the situation. It is important to remember that Support cannot force a Buyer to accept an order - they are a neutral party to help you and the Buyer come to an agreement. Some Buyers are likely to be harder to please than others, but even the most demanding Buyer deserves to be treated respectfully and professionally. Apply their feedback to the next submission and know when to involve Customer Support. If the only option is to cancel an order, you can do so knowing that you gave it your best effort.
  8. Cancellations are part of the business and will at times be inevitable, but it is important to understand how that can impact your business and how can you, as a seller, manage that to avoid it potentially affecting your buyer’s experience and your baselines requirements that are directly connected to your seller level. The Order Completion Rate calculates the total amount of orders over the previous 60 days (whether completed or canceled), divided by the number of canceled orders, and then multiplied by 100 to reveal the percentage of orders completed. First, manage expectations. Your Gig should clearly define what you need to complete an order and a reasonable delivery time that’s fast, efficient for buyers, and comfortable for you as the seller. If the order goes Very Late, the buyer can cancel your order anytime. Complete your Gig’s Frequently Asked Questions section to inform buyers what they should expect and how they can help assure a positive experience. Managing expectations is key to avoiding cancellations. Whenever possible, communicate with buyers before they purchase your Gig. Within the Gig description, it’s a good practice to let buyers know they should contact you before purchasing for the best experience. This allows both parties to understand what’s involved in the specific job, ensure that you have what you need as a seller to complete the job, and agree to adjust the delivery time if necessary. Equally as important is to communicate with buyers after they purchase your Gig. If there’s a problem with your initial delivery, it’s best to avoid any mention of cancellation as an option. Instead, assure the buyer that your intention is always to complete their order to their satisfaction. Ask them for specific directions regarding revising your delivery. What if communication with the buyer isn’t working? Sometimes, an order may have issues beyond your control despite your best efforts. If the buyer is asking for work beyond the scope of your agreement or is problematic for any other reason, don’t hesitate to access the Resolution Center and if you still couldn’t solve the issue, reach out to customer support for guidance and direction. You can direct them to Frequently Asked Questions (FAQs) on the order page. There, you may find advice for your specific problem or contact support directly. Avoiding those cancellations from affecting your Order Completion Rate it’s only part of what you can achieve by following these tips, the most important is that this will help your buyers be more informed, aware of the process and have clear expectations, improving yours and their experience on Fiverr. Want to read more? Check out some additional articles from the Help Center: Order Completion Rate and Cancellations FAQs All about Order Completion Helpful tips on how to avoid cancellations Part of the Seller Plus program and having challenges with cancellations? Connect with your success manager for personalized recommendations.
  9. raihan3198

    No order

    My gig is active. But have no order, impressions and click.
  10. A buyer order me without letting me know, that's fine. I am ready to work. Even after placing an order she waited for 2 days she submitted all the details of work. But the problem is she doesn't even reply. But I saw she worked with 25 sellers before. And personally I am feeling a bit scared for this reason that is she a scammer or anything like that? Because the work is on wix platform of web development. I am ready to work right now she provided me a figma and ask her to accept the request so that I can move forward. But still she didn't reply. In this case, any suggestion for me sellers? Also I am thinking what she just take my work and cancel the work after getting done with the work? (I believe I can do the work, but still I had an experience before like that when I was not in fiverr marketplace) Also let me know what do you think ( @Lena ) or any comments or suggestions for me in case she betrays me? Does that gonna effect my gig or profile? Thanks, Jabir
  11. I've also waited for this for a long time and it's never come even though I thought it would someday... Why is it that I still can't rearrange photos/audio without removing and reuploading them in the exact order I need... That's truly frustrating, unnecessary, and a waste of bandwidth. Plus, there are some files I simply don't have anymore, but want to move to the last position of my gig, and can't because it would require me to reupload it only after uploading two other files first... Please fix this 🙏 I've been waiting years and I thought it would be fixed with the new UI but it's still the same old feature deprived Fiverr wrapped with new wallpaper...
  12. I'm Still Looking out for my first order. The wait is being long. What do I do community members?

  13. Love is in the air and if you’re looking for a unique and heartfelt way to show your love just how much you care, look no further than our marketplace. With thousands of freelancing professionals offering an array of unique services, our platform provides dozens of unique ideas to impress your partner. Here are some great gift ideas that will help you bring both the creativity and the romance this Valentine’s Day! Create a romantic video Don’t just tell your partner you love them, show them by commissioning a freelancer to craft a visual presentation expressing your gratitude for them or recounting your love story. This could be as straightforward as a slideshow or, for a more intricate approach, hire an animator who can create an animated AI video depicting your love. For added charm, you can hire a writer to compose a love song or a poem as the soundtrack to your video. Put your love in a graphic Valentine’s Day is the perfect time to wear your heart on your sleeves…literally. Have a graphic designer create beautiful artwork so you and your beau can have matching t-shirts. Whether you desire an elaborate, hand-drawn illustration or a minimalist typography design, our designers can deliver your custom artwork in as little as 24 hours. For other creative graphic design gift ideas, consider commissioning a designer to help you create a custom car decal or bumper sticker so you can take your love on the road. Finally, if you can’t find the perfect greeting card to accompany the flower bouquet, our graphic designers can craft a heartfelt custom card for you. Let the photos do the talking When words fall short, express your love through images. Hire a freelance illustrator to transform your couple's portrait into an animated masterpiece. If you haven't had professional photos taken with your partner, local photographers in select cities are available for hire. For an added touch, enlist a freelance stylist or image consultant to ensure you both look your best. Valentine’s Day is the perfect time to show your love just how special they are to you. What better way to do so than by presenting them with a heartfelt gift from our wide array of options? If you need further help If you need any help finding or connecting with the right freelancers, feel free to book a call with one of our CSMs here. You can also reach out via email at buyer-success@fiverr.com.
  14. I have noticed a increase in buyers who order, but than do not fill in the requirements, like, how can i start your order, if you dont let me know what you want done? Some noted they did add the download link, some stated they did send it through using Fiverr, but i don't believe that seeing it worked in the past or Fiverr has changed it's order system, i have not ordered in a while so i don't know.
  15. Hello everyone, I am a new seller on Fiverr and I created my account on April 1st. I started publishing my gigs two days later and currently have four active gigs on my account. However, it's been 15 days and I haven't received any orders yet. Can someone please check out my gigs and provide me with some guidance on what the actual problem could be? I'm hoping that someone can help me with clear instructions. Thank you. 1.https://www.fiverr.com/s/2VR5Yq 2.https://www.fiverr.com/s/Xr1DR0 3.https://www.fiverr.com/s/96pY2D
  16. If I start mentioning every bug, the list will probably never end but I will try my best to name some. And I am aware that I am posting this in the 'Lounge' and not the 'Feedback' category because I have no hopes that Fiverr will even look at these issues and try to solve them. Some bugs have been there for more than 3 years, but still no resolution -- so, cough cough, no words to say anything. 1. Data of Promoted Gigs not updating: That's a different story as to how 80% of clicks through promoted gigs are just spam but today, my promoted gigs have stopped updating the data. For the past 9 hours, the same data has been visible and it's not updating. So, I have no clue how much I am spending, and due to the fear of getting a long bill of 1 million dollars (lmao, can't trust that I don't see a bug with billing), I have stopped promoting gigs until this issue is fixed. 2. I wrote a ticket to customer support to take a look at this issue of not updating Promoted gigs data -- and after a few minutes, I received this super-cute reply: just a single letter "s". And the best part is that on the Help Center website, there is no response visible at all, like nobody replied to my ticket. Bruh, what the hell is going on with Fiverr? I have no clue whether someone has replied, not replied, or just replied with this spam (spam from customer support, wow). 3. Whenever we keep our Fiverr app running in the background and open it again, this is what iPhone users see: nothing much but just a heart attack that they are banned from the platform. So, if you're owning an iPhone, good luck my friend, and don't forget to clear the app from 'Recent apps' every time. Apple was so proud that their phones don't lag even when you keep running multiple apps in the background that they didn't even release a 'close all' button -- but now, keep playing with this closing and opening game. And yes, my Fiverr app is fully updated, so please do not suggest updating the app. Not just me, but many iPhone users are facing this bug. 4. The new level system was launched on February 14 (the day of love) for all sellers, but if you go to your Analytics tab, you will see this message. Don't tell me that a billion-dollar company has a shortage of website developers that they do not even have time for 20 seconds to delete a few lines of code and remove this message from here. Bruh, if your website developers do not have time, then why don't you just go ahead and hire a $5 gig from your own platform so that someone else can remove it. It's been almost two months! Please do something and don't ruin the 'User experience'! 🙂🙂 5. No profile picture in order history for specific clients: I get it that it's not a big deal, but this bug has been there for the past ~3 years (since I joined the platform). Ever heard of 'User Experience'? And not to mention how hard it is to navigate/search the orders from the history. Can't you just give a 'notes' headline instead of just showing the repetitive gig name? That gig name means nothing to me and does not help in finding any order from the history. 6. Deliveries auto-changing the messages: No matter what you write in the delivery message box, after entering it, it will just change to a completely random text. I think this was fixed yesterday, but still, I would LOVE to count it in my list. Imagine how many sellers & buyers suffered from the headache and confusion due to this. Read more about this bug here: 7. Just now, someone posted that a buyer managed to bypass the 'Request to Order'. I hope that Fiverr is not launching a new tier: "Seller Plus: Double Premium," which ensures that you won't face bugs in RTO. Read about this here: 8. Lots and lots of bugs in custom offers that we faced last to last week. Custom offers were auto-expiring, there was no option of gig extras, and so on. Can't even mention all those countless bugs with custom offers. 9. The 'Online' and 'Last Seen' feature is completely bugged in the inbox. This bug has been there for the past 2-3 years at least (or maybe more), and imagine the awesome feeling of texting with the client and still, it shows you that the client was last seen 3 hours ago, lmao! 10. And countless more bugs (that are currently fixed but sometimes occur) --- such as wrong order queue number, notifications not working, and so on.
  17. Hello, Please provide me with advice on how to get to Level 1. Despite all of my gigs receiving 5-star reviews from clients, my success score is only 3. How can I raise my Success Score to five points? I have six orders, all of which came from Custom Offers. Is this the cause for my low Success Score, or will it improve when I receive more orders from other clients? Compared to past buyers, the one I have now is paying me significantly more. Even still, my gig impressions and click-through counts have decreased since I started getting his orders. Since I have only been completely engaged on this platform for about two months, kindly advise.
  18. Hello, I got contacted to do QRIS (bank qr transfer system in Asia) to Chamet in app application. I said yes because that's my service does, do something in Indonesia that client can't. To do QRIS you have to have Indonesia bank account which he doesn't have. After I transfer it through QRIS for total of $400. I did check the receiver and that's for Chamet app. I send the screenshot to deliver the order but then a day later, fiverr cancelled it. Since then the buyer become very slow reply, whereas my money I already transfer I can't get back because the order cancelled by fiverr. I saw the buyer also do the same to other seller and the order actually finished and the seller got paid. But mine? it's cancelled and my money gone, now the buyer is slow to reply me. Is there anything I can do about this, please? I did upload this to Fiverr Resolution Center just now, but want to know other seller opinion as well. I also attached the other seller proof and some maybe important stuff to elaborate this question. Thank you.
  19. Mostly they are agencies who do this. Even the order is also from an agency but I really hate to work on like this way
  20. Is it possible for buyers to invite (ask) sellers (freelancers) to create custom offers for your requests (briefs)? Or, to put it even more simply, is there any way for buyers to give sellers a link to their requests? Or can buyers, at the very least, tell Fiverr employees which sellers the buyers are interested in working with, who the buyers think will be good matches? The last request I created on Fiverr as a buyer, I ended up copy-pasting all the information in a private chat to a seller.
  21. I have been waiting for over 8 or 9 months, but I have not received any orders from Fiverr marketplace buyers. Although I did receive three orders from posts I shared on social media. My gig image title and description are good I took advice from some experts in previous forums they ensured everything is good. now what should I do should I quit Fiverr or are there any chances?
  22. I am a new seller on Fiverr. I have joined Fiverr for last 9 months, but still not received any order . So I want advice from experienced how to get order ? My gig link : https://www.fiverr.com/s/DPN10o
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