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  1. I am so excited to be a part of Fiverr, wish to share my wealth of experience. Any advice for a Newbie like me☺️
  2. How many Gigs can you publish as a new seller as per latest guidlines?
  3. You have to publish low competitor gigs and eye-catching gig images as if the buyer can affect on the gig image. Also, you have to use short titles and clear messages on the gig images and share the gig on social media.
  4. Hi there , I am sajjad sabbir . I was published two gig before 45 days. But i am not face any buyer massage . Gig click ratio is good ,that is 18 . Can anyone help me how i find order i also attach my gig cover photo .Please any one help me for solving this reason
  5. Customer service is everything. Being buyer-friendly on Fiverr requires more than just meeting and exceeding expectations. Message Management is just as essential to your account's growth. Responding quickly to inquiries from potential buyers and buyers with orders already in progress will directly impact your buyer satisfaction and, in turn, help you level up faster. Your dashboard includes two crucial indicators related to messaging: Inbox Response Rate and Order Response Rate. Inbox Response Rate tracks your response to the first message from a potential buyer. The quicker you reply, the more likely you will close the deal and sell your gig. The Inbox Response Rate tracks the percentage of first messages you answered within 24 hours over the last 60 days. Your percentage will decline if you don’t respond within 24 hours. Respond quickly, however, and buyers are far more likely to close the deal. Our stats show that sellers that respond to new inquiries within twelve hours triple their chances of closing a sale than those who respond after twelve hours. Buyers are looking to get their job done and won’t wait long. If they don’t hear from you, they will likely move on to a more responsive seller. Similarly, the Order Response Rate tracks your responsiveness to messages you receive from buyers associated with an active order, including order start messages, revision requests, and any contact the buyer may have along the way. It’s a good idea to initiate contact once the purchase is made with a simple “Thank you, I have everything that I need to start your order and I will reach out if I have any questions”. This goes a long way in demonstrating that you’re genuinely interested in the buyer and value their business. Also, remember that Fiverr offers several highly effective tools to help you manage your messages efficiently. Download the Fiverr App to receive notifications on new messages wherever you are. You can set up custom Quick Responses to reply when you have little time, assuring contact with the buyer and protecting your response rate. If you’re unavailable for an extended period, be sure to visit your profile page, where you can click on “Set Availability” and enter the time and details of your absence. Buyers visiting your gig or profile pages will see that you’re unavailable and have the opportunity to leave a message. Using this feature ensures that your Inbox Response Rate won’t be impacted. And Remember, you don’t need to respond directly to spam or inappropriate messages. Each message includes the ability to send a report to Fiverr.. Sending that report removes the message from your queue and the obligation to respond. The key to attracting and keeping customers on Fiverr isn’t a secret. Like every great relationship, buyers and sellers thrive on Great Communication. Want to read more? Check out our Help Center articles: Using Quick Responses Using your inbox on the mobile app Everything you need to know about response time & rate Order Response Rate Response time and response rate FAQ Part of the Seller Plus program and facing challenges managing messages? Connect with your success manager for personalized recommendations.
  6. I'm facing Difficulty getting my first order on Fiverr, Seniors guide, please
  7. It was my 2nd Order. Faced some complications but can overcome them soon. Wish me the Best of Luck that I can achieve my goal. Thank You Antara Azad.
  8. It has now gone live: After endless conversations with my Success Manager, thousands of comments from confused sellers here in the forum and the hope that the wrongfully negative Order Cancellations would be deleted and thus no longer affect me ... all of this has achieved nothing. I am now officially a level 0 seller on page 1 of best-selling gigs (let's see for how long) thanks to negatively affecting order cancellations (1 out of 545 orders was cancelled), an average 5-star rating, Repeat Buyer's Badge and high-quality customers like Google, Renault, Volkswagen, and co. That doesn't feel good, it's a shame that no help can be expected. By the way: My Success Manager recently said that the order cancellations that have a negative impact on the Success Score, even though they were caused by Customer Support and should never have affected us, were NOT a bug. It was intended that they would affect us, but Fiverr has changed its mind (even though that wasn't helpul at all, at least yet). Anyway, have a nice evening, I hope you're doing better.
  9. Hello everyone! I am an architect and, just as all of you, I am also a freelancer on Fiverr, who tries to do 110% to guarantee the client satisfaction. We all put effort and dedication to carry on this job on this platform, and sometimes having to deal with difficult clients or buyers that just disappears. Other times, fortunately, you can establish a strong relation with your buyers, starting a long term job or just repeating the order. Till December 2023 the metric to reach the upper levels seemed to be fair, focusing on the clients rating, average response time or earnings. But now Fiverr decided to introduce the WORST metrics ever: SUCCESS SCORE. My field is architecture and digital art. I've being a Fiverr freelancer for less than a year, so I completed few orders, also because this would be just a second job for me and I don't take more than 2 client at the same time. So my Gig with most reviews (10 reviews with 5 stars and some of them from the same buyers) has evaluated by the success score as "strong negative client satisfaction" and "negative impact". How does it is possible? It doesn't make sense. So I asked to the Fiverr Help Center and they explained to me that this metrics considers also the "anonymous buyer evaluations" (i didn't even know about this) and for the other freelancer ratings. So just to sum up, all my effort for creating a gig, making a presentation video, guarantying multiple revisions without any additional cost, being highly responsive with my client to reach the bests result, all of this is USELESS because Fiverr has introduced a new metric with totally LACK OF TRANSPARENCY, based on some unpredictable statistic of other freelancer of some anonymous reviews of a client (?). IT'S A SHAME AND A LACK OF RESPECT FOR US AS FREELANCERS. In this way it will me even more difficult to be promoted for free and to reach the next levels. FIVERR SHOULD RECONSIDER THIS NEW METRICS CHANGE AND COME BACK TO THE OLD EVALUATION SYSTEM. I repeat, I use Fiver as a second job, but now I highly demotivated. Why should I keep using this platform? (furthermore between taxes and conversion rate fiverr and banks keeps almost the 30% of the earnings). Does it steel make sense? I invite all the freelancer to thinking along that. Fiverr it's doing bad.
  10. Hi, I am Hafizur Rahman an SEO Expert. I am a new user of the Fiverr marketplace. I need help how to become a successful freelancer in this field. I need help from buyer and seller. Is there any way to get more jobs? Please give me a suggestion.
    • I was notified this morning that my order Order number
      #FO830A7427308 from Egypthian D was canceled without explanation. The first issue is that the order was in 2 parts, the first being FO1123C51E045 that I paid for but never received the file since he was going to be using the same file for the second part FO1123C51E045. Canceling the second order has resulted in me only being credited for the second order, not the first. More importantly, no explanation was given for canceling the second order. I had not requested it, and I don't believe Egypthian D requested it. Please refund my total amount paid for BOTH orders and also provide me with an explanation for canceling. I would also like to know if the reason for the cancelation was security-related. It would be nice to know if I should be concerned about the integrity of my account. 

    1. pfalden

      pfalden

      I am also under a bit of a time crunch and need to fast-track this project, hopefully without starting from scratch with another gig

       

  11. I received an order a few days ago and the buyer sent me a message saying: 'Let me know when you want to get started?', I replied with a suggested time and I've heard nothing back from them. The delivery date is today but I don't have the information I need for them to undertake the work. I've messaged again and still nothing. What should I do? Is this common practice? Thanks
  12. is possible for the buyer to cancel this order when it is already delivered?
  13. Alhamdulillah! Got my 2nd order completed! I completed the task beautifully 😍 The buyer seemed very satisfied with the work. Received a 5-star review immediately upon delivery. From my little experience, I can say giving time will result in something good. The 1st order came on February 18th and the 2nd order on March 24th. All together, Alhamdulillah 😊
  14. I received "Fiverr Choice" Gig impressions also increased. I have completed 5 order after getting the "Fiverr Choice" Option

    image.png.de34f40618f98eb63431c7b7d321755f.png

  15. Alhamdulillah! Got my 7th order completed! I completed the task beautifully The buyer seemed very satisfied with the work. Received a 5-star review immediately upon delivery. From my little experience, I can say giving time will result in something good.
  16. This is my gig profile. https://bit.ly/3IBOmY1. I would appreciate it if any digital marketing experts could review my gig and provide any suggestions, as I seem to be having trouble receiving any orders.
  17. In light of our new ratings and review system, let’s discuss the dos and don'ts of soliciting reviews from your customers. Understanding the importance of positive reviews in achieving success on Fiverr, it's crucial to consistently provide an excellent experience for your buyers. This involves effective communication, upholding professionalism, and delivering top-notch work—all of which can lead to better reviews. Beyond these dedicated efforts in the order process, sometimes, a buyer won’t leave a review, and it may also be necessary to actively ask and encourage buyers to leave one to ensure you get the credit due. When asking for feedback, it’s important to adhere to our Terms of Service and avoid the following: Feedback manipulation- This is defined as using manipulative language to influence favorable reviews. Tactics such as bribing, coaching, or guilt-tripping customers are not acceptable. Examples include: “Please leave me a good review.” Or, “If you had a good experience, please leave a review". “I won’t be able to feed my family if you leave me a bad review.” “If you leave me a good review I will deliver something a little extra for you.” Threats- Steer clear of any actions that imply negative repercussions for customers leaving unfavorable reviews. Examples include: “I will ruin your website if you don’t leave me a good review.” “I will report you if you don’t leave a good review.” When in doubt, simply asking for an honest review could go a long way. Once submitted, unless it violates our Terms of Service, a review can only be changed or removed by Customer Support. If you disagree with or require further clarification on a review, you may politely inquire without being confrontational. For instance, you could say, "Hi, I noticed your recent review and would appreciate any feedback on how I could improve." In cases where a buyer unintentionally leaves a low rating, tactfully seeking clarification may prompt them to want to correct the review. If your buyer mentions the low rating was an accident, you can coach them through the process of revising the review by reaching out to Customer Support. Keep in mind that before changing the review, Support will examine the conversation to ensure no manipulation took place. Use phrases like, “if you’d like” or “no pressure” to ensure your messages are not interpreted as manipulation. Remember, maintaining an impartial tone when discussing feedback with customers is essential. Avoid placing undue pressure on them to rate you in a specific way. This approach not only ensures customer satisfaction but also safeguards you from warnings or potential bans, ultimately preserving your long-term success on the platform.
  18. It's been 2 months I have published 4 gigs but still not getting any orders my gig impression clicks are reduced, no impression clicks at all, what should I do in that case I need expert advice, please help me. Thank you!
  19. Hi Friends. I am facing new problem which I not experience before. On 24 March client place order accidentally without submitting requirements he cancelled the order and mentioned on order cancellation reason "order place by mistake.. As per rule those order which place accidentally or before submitting requirements if buyer cancel then they have no negative effects on seller level metrics. But but unfortunately my score rate decrease suddenly and also my gig disappear from searches and on my gigs it's clearly mentioned order cancellation ( strong negative impact.. I open already 3 tickets and also emailed to Fiverr customer support 2 times. But unfortunately I not got any response yet from Fiverr regarding my issue. And my metrics also down. What can I do now ???
  20. Please read the article: Gig Images: General Gig image guidelines – Fiverr Help Center You can easily upload to the gig edit section.
  21. Today, I am absolutely thrilled to share a significant milestone in my Fiverr journey – completing my 500th order! 🎉 When I first joined Fiverr, I could hardly have imagined reaching such a significant milestone. The journey has been nothing short of incredible, filled with challenges, growth, and countless learning experiences. As I continued to deliver quality work, I noticed a steady increase in returning clients and positive reviews. Building a strong reputation on Fiverr isn't just about completing orders; it's about exceeding expectations, maintaining professionalism, and fostering client relationships.
  22. Hi everyone, Many days later I back to Fiverr. And got a new Order. I have completed 1200+ orders with 900+ 5-star reviews on Fiverr. Happy #Fiverr #Freelancing
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