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I have a client who purchased my gig on March 23rd, 2024, but hasn't provided any details yet. Despite my repeated attempts to reach out for the necessary information, there has been no response. Cancelling the gig could adversely impact my Fiverr score. What should I do in this situation?

Is there any data about it: Which countries buyer excessively use social media ad? What categories ads are vastly ordered in this market? which sectors social media are repeatedly ordered?

Recently a buyer with recurring orders wrote to me asking me to start working on 3 orders that he wants to accept until May 5th. Our last completed order was on the 13th of this month, I have never had any problems with the buyer-just that his instructions are difficult to follow and most of the time he asks for more than what was offered. Now, I feel very stressed by him constantly requesting jobs without having a specific order or any guarantee that he will accept the orders. My question for freelancers, how would you handle that situation? I clarify, the buyer wants to receive the content and then make payment for the supposed orders.

Getting your first order on Fiverr can be challenging but with a few strategic steps, you can increase your chances of landing that initial gig. Here are some tips to help you get started: Create a Compelling Profile: Your profile should clearly communicate who you are, what skills you offer, and why clients should choose you. Include a professional profile picture and a detailed description of your professional background. Develop Attractive Gigs: Your gig offerings should be clear, well-written, and appealing. Use high-quality images or videos to showcase your services. Clearly explain what the gig entails, the deliverables, the timeline, and the price. Offer Competitive Pricing: When starting out, you might want to price your services competitively to attract your first clients. Consider offering more value or bonuses (like faster delivery or a small extra service for free) to stand out. Use SEO Techniques: Optimize your gig titles and descriptions with relevant keywords that potential clients might use to find services like yours. This helps in making your gigs more visible in Fiverr’s search results. Promote Your Gigs: Share your Fiverr gigs on your social media channels, blogs, or websites to increase visibility. You can also network with potential clients in related forums or groups. Be Responsive: Quick and professional responses to inquiries and orders can set you apart from competitors. Make sure to maintain good communication throughout the service period. Deliver Quality Work: Ensure that you deliver the best quality work and meet deadlines. Satisfied clients are more likely to return or recommend your services to others. Starting with smaller or easier projects can help you build up your profile and reviews. Patience and persistence are key, as it may take some time to get that first order and gain momentum.

Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!

Just finished my first gig, had Live Portfolio ticked, but the video I delivered isn't showing up in my profile. Does it take time to appear there, or have I done something wrong?🤔

hello everyone, I happen to have a fiverr choice on my account, but am still not getting orders in fact am not getting messages, what can i do?

Setting Gig prices on Fiverr is about balance. Buyers want to feel that they’re receiving value for their investment; Sellers want to feel that they’re being paid fairly for their work. Consider how Buyers look at your Gigs, and then consider the tools Fiverr has created to allow you to create a Gig that both sells and expands your earning opportunities. PACKAGES Most Fiverr Gigs allow for the creation of tiered “packages.” Essentially, these are variations on your basic Gig, increasing service levels and adjusting costs accordingly. For example, a writer might offer three packages offering documents of varying lengths—one for 500 words, another for 1000 words, and yet another for 2000 words, clear choices to fit the Buyer’s specific needs. Your packages might reflect other factors: a voice-over recording artist might offer something similar in the recorded length. One tier might offer a 30-second recording, another a 2-minute recording, and yet another recording an entire chapter of an audiobook. Pricing reflects both added value for the Buyer while respecting the value of the Seller’s service. EXTRAS Most Gigs also offer extras, allowing Buyers to customize your Gig to their needs by purchasing options to create precisely what they need. For example, one popular option is rush delivery in just one day. You may have set standard delivery for three days, but offering the option of paying a reasonable premium—and having that job delivered sooner is often appealing to entrepreneurs anxious to get a job done. Extras can represent all sorts of options, including additional research, added features, or supplementary rights. For example, artists offer a variety of rights allowing usage across specific media, and a visual artist might include extras offering editable source files. By offering added-cost extras, you can keep the cost of your basic packages low. As a result, Buyers will perceive your Gig as a good value but often spend more than the basic price. Extras offer an opportunity for the Buyer and potential for your income. RAISE YOUR PRICE! Finally, remember setting a price for your Gig, packages, and extras isn't a “set it and forget it” task. As you gain positive reviews, revisit your pricing periodically. Keep an eye on your competition, and don’t hesitate increasing your price as your experience and ratings grow. You’ve earned it! A good practice is to create a personal milestone to increase your package price by $5 once you reach 50 reviews and another $5 when you earn 100 reviews. Remember, your ratings and reputation on the site also signal to the Buyer that you’re a worthwhile investment. Raising your prices over time is vital to establish your value and legitimacy and to drive your growth. Some Buyers may be concerned that raising prices might slow sales, but perception is everything. Modest incremental increases (as opposed to suddenly doubling the price of a successful Gig) are in your best interest and will increase the perception and trust of potential Buyers. And remember, you can change pricing anytime—up or down—depending on market conditions. Want to read more? Check out this articles from the Help Center: Bigger Projects and bigger opportunities: An increase in pricing packages What are Packages? Best practices for new Fiverr Sellers: Gigs Standardized Gig packages Earn more with Gig extras Part of the Seller Plus program and still have questions? Reach out to your Success Manager to discuss pricing strategy

Most of the time we do not get knocks from clients. For this we can check our status in the search bar. Search yourself in the services required search bar as like you are a buyer. Search with the keywords that you used in your profile. Then you will find other people gives with the same keywords. Now it's your turn to research on this. Study properly their profiles and try to update your profile. Do it again and again and you will find a better result. Best wishes for all.

Something very similar is happening to me, I don't want a bad review but a buyer demands that I deliver an order without having a new order. The previous order is just completed on the 13th of the month, and you want a delivery that you say you will accept next month.

I have one fiverr account and am trying to verify my number but it keeps saying it's registered to another account. It is not. I have 2 emails and only one fiverr account. I have a feeling not being verified is why my gigs are stuck in drafts which is infuriating. What can I do? I tried opening a support ticket and it did nothing to help. Thanks

I paid £302 for an order. The seller has not only not delivered but I have also been notified that her account is no longer available, instead Fiverr is offering me alternatives. Is this a joke??? How do I get my money back, after she has done a runner. Is there any measure of accountability, on here? Can anybody help, please? FiverrOnly visible to you ava_illustrator is no longer available. Here are great alternatives, selected just for you. View top picks.

If the buyer wants to place a regular order so you can offer a subscription with a long term project and this period buyer can provide several instructions, Make sure to negotiate about your project with the buyer. Thanks

I, Accidentally submitted the wrong rating for a buyer. I wanted to leave 5 stars but left 4 by accident. But I really want to give him 5 stars. is there any way to fix this?

Harnessing the potential of social media can greatly benefit your Fiverr freelance business by showcasing expertise, connecting you with potential clients, and driving sales. To get the most of your efforts on social media, you’ll need to take a strategic and consistent approach. Here are our key tips for leveraging social media effectively to promote your freelance services. Establish a Strong Online Presence Treat your online presence as your virtual business card, prioritizing professionalism while highlighting your expertise and personality. Use a high-quality profile picture and craft a compelling bio highlighting your services. To ensure easy recognition try to maintain consistency in your username and branding across all platforms. Showcase Visuals Go beyond telling potential clients about your skills–show them! Think of creative ways to share visual examples whether it’s with images, graphics or videos. Highlight your best projects and successes, and consider sharing case studies or success stories. Before-and-afters, behind-the-scenes, and other project highlights are also other great content ideas for showing your audience what you do. Engage and Network Engaging with your audience is crucial. Respond to comments and messages, join discussions with others in your niche, and provide valuable insights to build meaningful connections. These interactions not only humanize your brand but also demonstrate your dedication to providing top-notch service. Provide Value Beyond Promotion Avoid the pitfall of solely posting to promote your services. Offer valuable content to your audience, such as tips, industry news, or educational material presented in an engaging manner. This not only establishes your authority but can also attract new followers who may convert into clients over time. Utilize Hashtags and Keywords Expand your reach by using relevant hashtags and keywords. Research industry-specific terms and trending hashtags to ensure your content reaches the right audience. Incorporate these strategically to increase visibility and attract potential clients actively seeking your services. Tailor Content for Different Platforms Understand the unique characteristics and audience preferences of each social media platform. Tailor your approach accordingly, considering factors like LinkedIn's professional audience or Instagram's visual appeal. Adapting to each platform's nuances enhances engagement and widens your reach. Social media can significantly enhance your freelance business. By following these tips, you can make sure your time on the platforms pays off by attracting more potential clients and increasing your sales.

anyone tell me

I am new to Fiverr and I have a job I posted, and the deal was for $40. Consultant sends me a contract for $58 but tells me this is because Fiver charges a 20% fee. The problem is that 20% of $40 is $8. Is he trying to con me? I want to pay but it's not what we agreed to or am I missing something here.

I was coordinating with a client of mine for a meeting that was supposed to be at 11 AM their time (In the UK). I messaged them at 11 AM their time when it said Local time: Apr 15, 2024, 11:00 AM on my client's inbox page (Right below where it says the username of the client in a chat). My client did not arrive for a meeting, so I told them that we could postpone it. One hour later, my client arrived and told me that it is currently 11 AM at their place, and now, the Fiverr website is saying "Local time: Apr 15, 2024, 12:00 PM". I looked up if the UK (England in this case) has multiple time zones, and that's where I learned about something called British Summer Time (BST). During summers, the time in the UK is 1 hour ahead of the Greenwich Mean Time (GMT) timezone. However, this does not reflect on the FIverr chats. It seems that it always displays time in GMT in regards to people based in England. Suggestion: Fiverr should implement a more accurate timezone detection system and make sure that the time shown is accurate with the season of the year and the locale. Technical nitty-gritty and suggestions: Additionally, as a programmer, I suggest that they retrieve the user's time from the client-side. I.e., use the frontend JavaScript to simply generate the current time and stream it to the server. What I think they are doing currently is that they get the IP address of the client on the server side, using some in-house or third-party solution to detect a timezone for it and then they return an initial time to the clients. Or on second thought, they most likely just get the timezone at sign-up and keep it that until the user changes it explicitly, which would be even worse and defeat the whole point of showing the user's timezone to others in chat. If either of these are truly the case, then it seems like re-inventing the wheel for no apparent reason and it looks to be prone to bugs. On the other hand, client-side JavaScript by default gets an accurate time directly from the machine of the client with just one line of code. One concern with the suggested approach would be that the user might try (I can't see why, but let's just say they might) to fake their timezone as they have control over the client side, but... they can already do that by using a proxy or VPN and sending the request from a different IP. If the reason for not going with this approach is this concern, then I don't see how this can be avoided even with the current system. Looking forward to the Fiverr team doing something about this and ideas/thoughts from the Fiverr community. Kind regards. Sannan.

I have been giving gigs for the last two months. But my gigs are not getting any impressions or clicks. Impressions are down day by day and not clicking. Now what can I do? my gig 1 https://www.fiverr.com/s/A5EZ3R 2https://www.fiverr.com/s/j9g6Qw 3https://www.fiverr.com/s/DpKZbD

A buyer order me without letting me know, that's fine. I am ready to work. Even after placing an order she waited for 2 days she submitted all the details of work. But the problem is she doesn't even reply. But I saw she worked with 25 sellers before. And personally I am feeling a bit scared for this reason that is she a scammer or anything like that? Because the work is on wix platform of web development. I am ready to work right now she provided me a figma and ask her to accept the request so that I can move forward. But still she didn't reply. In this case, any suggestion for me sellers? Also I am thinking what she just take my work and cancel the work after getting done with the work? (I believe I can do the work, but still I had an experience before like that when I was not in fiverr marketplace) Also let me know what do you think ( @Lena ) or any comments or suggestions for me in case she betrays me? Does that gonna effect my gig or profile? Thanks, Jabir

Communication is the most important factor in determining Buyer satisfaction and securing repeat business. As your business on Fiverr grows, you will develop your own communication style that works specifically for your brand and target audience. Learning to effectively communicate with Buyers is a skill that will improve over time until you have a list of phrases and methods that you can use with confidence in any situation. Tips for Communicating with Buyers Throughout an Order It’s important to utilize formal communication methods with Buyers. Rather than treating conversations like sending text messages back and forth, use a structured format in your sentences and paragraphs. Form complete thoughts in longer messages to convey all the necessary information in fewer messages. This can help prevent confusion and make it easier to review communication, which is especially helpful if Customer Support needs to intervene. There are three important points in an order lifecycle where you can increase your Buyer’s satisfaction by communicating effectively: before, during, and after. 1. Before an order begins Make sure you have all the information you need from a Buyer before starting any work on their behalf. This includes information about what they need, how much room they have in their budget, and any deadlines for completion. As soon as you know what needs to be done, share those details with your Buyer. This will help ensure that everyone has a clear understanding of the order goals and what is expected from both parties during its execution. 2. During an order Although it might be tempting to immediately get to work using the information provided in the requirements, your Buyer may have expectations that weren’t explicitly mentioned. It’s good to get into the habit of reviewing the requirements carefully and reaching out if anything is unclear or incomplete. This will help manage expectations on both ends, making it more likely for the Buyer to be satisfied with their delivery. Keep in regular contact with your Buyer throughout an order, so they know how things are progressing and what needs to happen next for them to receive their desired outcome at each stage. Make sure that you answer questions quickly and thoroughly so your client knows they can reach out if they need help with anything related to the project. This also means responding quickly to requests for changes and letting your client know if there are unexpected changes in scope or timeline. 3. After an order closes Many Sellers believe that the line of communication closes once the order does. However, staying in touch with Buyers will ensure you’ve delivered to their satisfaction and solidify you as their go-to Seller. Thank every Buyer for working with you and inform them of your additional, related services, so they know you can offer even more value. Lastly, remind them they will be getting an anonymous, confidential post-order survey and that their feedback is welcome but keep in mind to not guide them to a positive to not violate the Terms of Service. When you communicate the right information at the right time, you're providing immense value to your Buyer - and that's something they just might reward you for. Good communication will not only lead to Buyer satisfaction but can also generate repeat business for your blossoming freelancing career!

In general, one can politely refuse the buyer citing ongoing orders/workload as the reason. But since you delivered work for him last week only, he can leave you a bad private review on the previous order - which would hurt your gig for 3 to 6 months and might tank the gig score too. If you can delay - I would suggest wait out until the end of the month at least (14 days after the order completion) and then refuse politely citing any excuse you deem fit. (Though Fiverr has not officially specified anywhere about the number of days for which the option to leave private review remains open, but 2 weeks should be the minimum time frame.)

As a new Seller on Fiverr, the idea of having a full inbox and a steady influx of orders is very exciting! However, the reality can quickly get overwhelming. Once your gigs start to gain some attention, you will notice a significant increase in business. You must learn how to manage Buyer demand and your personal availability, so you can give each order the necessary attention. Otherwise, you risk a drop in Buyer satisfaction, order cancellations, late deliveries, and negative reviews - all of which impact your business. Learning to manage your workload will also help you achieve a healthy work-life balance. Whether your freelance business is your main source of income or a side hustle, taking on too many orders at once can cause you to overwork yourself. Your mental health and well-being are critical to your personal and professional success. Managing Incoming Orders Although Fiverr Buyers can head to your Gig page and place an order without warning, there are still ways to manage incoming orders: 1. Extend turnaround times Offering quick turnaround times is a great way to increase the value of your services. However, if you are struggling to deliver on time, you may submit work that is not up to your standards. Go into your Gig settings and extend each timer by one day to better set expectations and give yourself a time buffer. You can always change it back once you learn to work faster and more efficiently. 2. Communicate honestly When communicating with prospective Buyers, be upfront and honest about your current workload. Let them know that you are very interested in working together and that you can deliver as soon as [X date]. It can be tempting to make exceptions for Buyers who are willing to pay more for extra-fast delivery, but it’s important to prioritize your mental health and orders that have already begun. It’s okay to let Buyers know that you are unable to fulfill their request right now and would be happy to help them out in the future. 3. Request an extension If a Buyer places an order before you have a chance to discuss your availability, you may request to extend the delivery date. When doing so, be sure to communicate that you value their business and want to give their order the attention it deserves. Most often, Buyers will appreciate the fact that you know your limits and will take the time you need to deliver a high-quality product. Managing Availability If the volume of orders is too high, and you’ve already followed the steps above to manage your workload, adjust your availability. Here are tips for taking advantage of the Set Availability feature: 1. Use it to catch up on orders If you need to take a break from answering new messages and receiving new orders, you can essentially pause your profile by setting yourself as Unavailable. If you have the capacity, you can choose to still accept messages from new Buyers and let them know that you aren’t accepting new orders at the moment, but you would be happy to get an order going with an extended delivery time. 2. Take some personal time It’s necessary to take time for yourself, your family, and other important things in your life! When you need to focus on things unrelated to work, set your profile to Unavailable for as much time as you need. Depending on how long you’re away, you may realize that your ranking might have changed once you are back, which is normal as your competitors may continue to complete orders and get buyer satisfaction responses while you are away. As you complete the orders your ranking can go back to where it was before. In addition to managing your incoming orders and availability, you can lean on others for support! If you frequently realize that you have more work than you can handle, it might be time to build a team that you can lean on. There are other excellent Sellers on Fiverr, such as virtual assistants or people in your industry, to whom you can delegate tasks. Want to read more? Check out these other articles: Time Management Tips Tips to Manage Messages Setting Your Availability

I have requested an "Extend Delivery Request" buyer didn't accept and the order showing late! It will affect my account?

Some seller plus members say that sharing gigs on social media is not beneficial for aaccount. Some people say that sharing on social media will benefit the account. Actually Satti says one thing, what should I do with the gig as a new one