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I have a gig that has received some impressions but no sales. OK, nothing new there. It got me thinking though... could my description or tags be causing my gig to appear in the wrong searches? I have no way of knowing since I don't see the search criteria used by buyers that pulls in my gig as an option. Is there a way for a seller, like me, to get the search criteria used by buyers?

So I had one of those buyers who ask for Y, purchase an order for Y, are told throughout the entire order we're developing Y and, after delivery, that buyer requests additional Z (not wanting to pay extra). After realizing I was never supposed to deliver Z, but only Y, the buyer gave up and simply accepted the delivery, leaving a 1 star review. The problem was: the buyer left a review saying my code was buggy. The delivered code on the platform is completely free of bugs, which Fiverr or anyone can verify, but after reaching out to the support Fiverr insists it's an opinion. Saying I'm not communicative enough, or that I don't have great design taste, that's an opinion. Saying I delivered a buggy code, while the code is literally there without 1 single bug, it's a factually false statement. This isn't a subjective opinion, it's a factual lie, also called defamation, and anyone trying to say otherwise has literally 0 idea of the difference between a fact and an opinion. They also insist this review doesn't violate their Terms of Service and Community Rules. I guess we're all allowed to lie on facts and call it an opinion. We all know how Fiverr favors buyer all the time, just be safe out there.

Hello everyone, I hope you're all doing well. I'll get straight to the point. I received an order for 5 posters, and before the buyer placed the order, we thoroughly discussed all the details, including the delivery time, which the buyer agreed to. (Note: I had previously worked with this buyer on a single poster as a test, which they liked, leading them to order the next 5 posters.) I completed 4 of the posters and was in the final stages of completing the last one when the buyer suddenly requested a cancellation, citing that they were out of time and no longer needed the posters, and that I had made many mistakes, which doesn't make sense to me. I tried to ask the buyer about the mistakes I made, but received no response. I also tried to contact Fiverr's support team, but haven't received any response from them either. I've already completed the 5th poster and sent the delivery to the buyer, which was 2 days earlier than the agreed-upon delivery time. I'm seeking advice on how to handle this situation. I put a lot of effort and time into creating these posters, and I'm concerned about receiving a negative review. The buyer made a revision request a few minutes ago, asking for more details on the poster, but honestly, there aren't any more details to add. I'm unsure if I should share the poster here, as the ownership ultimately lies with the buyer Thank you very much for your assistance in advance.

HI Everyone last day i discuss my client to do next task on fiverr zoom meeting today i try to message fiverr client to start task but when i message client immediatly i see this message it always happens when i contact client after order complete am i wrong or fiverr any sugestions please,thank you

Thanks again for the suggestions. I did a little revamping and I was contacted by a potential buyer. I think it may have been a scam because the buyer would not answer any of the questions that are included in the gig nor would the buyer answer any questions posed in the Fiverr message exchange. The buyer stopped responding to my messages. Perhaps the buyer found a different seller and that is fine. At least I was contacted.

So I just posted a request for the first time, and I assumed I would be able to see this somewhere, and maybe get info on how many people had seen it, number of responses, etc. But I can't seem to find this anywhere? So where can I see information about requests I've put out? Is this not possible?

Hi @dion_ina10, welcome to Fiver Forum! Please take a minute to get familiar with our Forum Rules before further posting, to make sure that you avoid any violations, since this can lead to account restrictions and banning. Let me just mention that forum activity doesn't influence your performance, however, it is a great place to learn all the tips&tricks on how to make this experience amazing. As a new member, we recommend that you read through some of the previous posts, they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers. Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Changes I Made to My Gig Images to Attract More Clients Using Titles, Tags and Metadata to Optimize Your Gigs Good luck 🍀

Hi @sahibaali303, welcome to Fiver Forum! Please take a minute to get familiar with our Forum Rules before further posting, to make sure that you avoid any violations, since this can lead to account restrictions and banning. Let me just mention that forum activity doesn't influence your performance, however, it is a great place to learn all the tips&tricks on how to make this experience amazing. As a new member, we recommend that you read through some of the previous posts, they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers. Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Changes I Made to My Gig Images to Attract More Clients Using Titles, Tags and Metadata to Optimize Your Gigs Good luck 🍀

Sellers need to have the ability to block abusive buyers. Blocking an abusive buyer was our only form of protection and painless way to avoid unwanted experiences. Please reconsider your decision to remove this essential option.

Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig

One of the project of USA buyer (YouTube SEO)

Welcome to fiverr forum! Take time to read through the forum for a lot of tips and information. Good luck 👍

Hey everyone!😁 When it comes to optimizing your gig for the right clientele and being where you want to be, it's something I've put a lot of energy into. Since joining Fiverr, I've really absorbed all the tips and tricks available. I also have a solid background in SEO, having worked for several major Swedish companies before deciding to go solo. I've invested a lot of energy into perfecting my gig for the best possible results, and I feel like my main gig is doing well. I'm managing to appear in the right places and for the keywords I want. However, Fiverr is a huge platform, functional worldwide, and tailoring your gig to attract specific types of clients from certain countries can be tricky. Initially, I was able to attract exactly the clients I wanted from the right countries, but as I start to receive more orders, naturally, I become more visible, which comes with the risk of attracting the wrong audience. Some people want all types of clients, while others prefer a more targeted approach. How do you guys manage to direct your gigs towards the right customers and the right countries? Do you have any good tips to share? How do you work? Do you want all types of clients, and if not, why? While optimizing keywords, titles, and creating geo-targeted and language-specific descriptions are effective tactics, they might also confine your reach to a specific country... How do you navigate this balance and attract the right customers without limiting yourself to one location? Let's share strategies! Continuous growth is key, regardless of how much expertise one possesses. There's always room for improvement and refinement. I firmly believe that personal and professional development is an ongoing journey; nobody is ever truly "finished" or flawless. That's why it's essential to remain open to new ideas and experiences, always striving to evolve and enhance our skills. Looking forward to hearing your insights!

not worries at all, thanks a lot for your precious time sir, but i am still very positive because from start to end i never violate any TOS of fiverr. Please if you can ask the team to check the matter again. just a humble request. Because i put a lot of effort to reach this far @milos_siena Again thanks for all your time and replies.

You can visit the Forum section "Tips From Sellers" to get the idea on how to start.

I've been a top rated seller since 2012, with the same gigs I currently have. Lately all I've done with my gigs is change the thumbnails (refreshed versions of art I was already using) and edited some of the gig descriptions according to advice from my success manager. I am used to receiving at least 1 message a day asking for a quote for a project, and rarely have had an empty queue since 2012 (I'm used to having too much work at all times, to be frank!), but this year and particularly this last month it's been like a ghost town. Not even getting spam messages at this point, just totally nothing aside from 1 order in queue. Is this something I've done? I know I do illustration and AI is a thing, but based on the messages I get from frustrated clients asking me to fix/redo ai images, I don't really think that's the culprit, especially such a huge dip this last month. All my seller stats are great (response rate, ratings, etc) so really scratching my head about what I could fix to turn it around.

HI @developerlikhon - It may take some time before you can figure out your security code. Right now is a really stressful time for you, so you might want to try answering your security questions when you aren't so anxious. I know when my husband passed away, it took me a long time to figure out his unlock code for his iPhone. All the codes I could think of initially didn't work, and each time I tried, the wait time to try a new code increased, by hours, and then by days. So I took a much needed break for several weeks. Once my head stopped spinning and I could think more clearly, the unlock code just came to me. I hope the same for you. I can understand your distress as well - My Fiverr account was hacked into last year due to clicking on a link to a "resume" that I was supposed to view but couldn't bring up. Shortly after clicking on the link, I was kicked out of my Fiverr account and I found out that my account no longer existed - the hacker withdrew all my Earnings and put in a request to shut down my account. I really thought it was the end of my Fiverr career and had little hope for my account being restored. It was very scary because it was the only source of income for my family at the time. I was very lucky that my account was restored. The mass cancellations of all orders in queue brought my level temporarily to Level 1 but I was brought back up to Level 2 very quickly, and after five months, I was able to reach TRS status and my highest earnings on Fiverr. My husband passed away around that time, so things have changed since then. But I'm doing what you are doing - trying to recover and rebuild from what has happened. I really hope you can recover from the hacking and wish the best for you and your business! 💗

Absolutely, that is where I followed up with a request that I also sent to support when they copy pasted a similar response. After that, they all go to ignore mode. So @milos_siena @ana_tomy , again, I don't need you to answer the details here nor am I objecting this decision for the time being. I am investigating the legitimacy of this claim. Because I have been flagged due to "another profile with a similar picture" OR "Ip inconsistencies" OR " another profile with similar gigs". I am awaiting, in my open ticket the details of this violation. I am not harassing anyone, I am continuously following-up on a matter that has been open for 2 months. It is not acceptable that a support team chooses to ignore a ticket.

Harnessing the potential of social media can greatly benefit your Fiverr freelance business by showcasing expertise, connecting you with potential clients, and driving sales. To get the most of your efforts on social media, you’ll need to take a strategic and consistent approach. Here are our key tips for leveraging social media effectively to promote your freelance services. Establish a Strong Online Presence Treat your online presence as your virtual business card, prioritizing professionalism while highlighting your expertise and personality. Use a high-quality profile picture and craft a compelling bio highlighting your services. To ensure easy recognition try to maintain consistency in your username and branding across all platforms. Showcase Visuals Go beyond telling potential clients about your skills–show them! Think of creative ways to share visual examples whether it’s with images, graphics or videos. Highlight your best projects and successes, and consider sharing case studies or success stories. Before-and-afters, behind-the-scenes, and other project highlights are also other great content ideas for showing your audience what you do. Engage and Network Engaging with your audience is crucial. Respond to comments and messages, join discussions with others in your niche, and provide valuable insights to build meaningful connections. These interactions not only humanize your brand but also demonstrate your dedication to providing top-notch service. Provide Value Beyond Promotion Avoid the pitfall of solely posting to promote your services. Offer valuable content to your audience, such as tips, industry news, or educational material presented in an engaging manner. This not only establishes your authority but can also attract new followers who may convert into clients over time. Utilize Hashtags and Keywords Expand your reach by using relevant hashtags and keywords. Research industry-specific terms and trending hashtags to ensure your content reaches the right audience. Incorporate these strategically to increase visibility and attract potential clients actively seeking your services. Tailor Content for Different Platforms Understand the unique characteristics and audience preferences of each social media platform. Tailor your approach accordingly, considering factors like LinkedIn's professional audience or Instagram's visual appeal. Adapting to each platform's nuances enhances engagement and widens your reach. Social media can significantly enhance your freelance business. By following these tips, you can make sure your time on the platforms pays off by attracting more potential clients and increasing your sales.

Communication is the most important factor in determining Buyer satisfaction and securing repeat business. As your business on Fiverr grows, you will develop your own communication style that works specifically for your brand and target audience. Learning to effectively communicate with Buyers is a skill that will improve over time until you have a list of phrases and methods that you can use with confidence in any situation. Tips for Communicating with Buyers Throughout an Order It’s important to utilize formal communication methods with Buyers. Rather than treating conversations like sending text messages back and forth, use a structured format in your sentences and paragraphs. Form complete thoughts in longer messages to convey all the necessary information in fewer messages. This can help prevent confusion and make it easier to review communication, which is especially helpful if Customer Support needs to intervene. There are three important points in an order lifecycle where you can increase your Buyer’s satisfaction by communicating effectively: before, during, and after. 1. Before an order begins Make sure you have all the information you need from a Buyer before starting any work on their behalf. This includes information about what they need, how much room they have in their budget, and any deadlines for completion. As soon as you know what needs to be done, share those details with your Buyer. This will help ensure that everyone has a clear understanding of the order goals and what is expected from both parties during its execution. 2. During an order Although it might be tempting to immediately get to work using the information provided in the requirements, your Buyer may have expectations that weren’t explicitly mentioned. It’s good to get into the habit of reviewing the requirements carefully and reaching out if anything is unclear or incomplete. This will help manage expectations on both ends, making it more likely for the Buyer to be satisfied with their delivery. Keep in regular contact with your Buyer throughout an order, so they know how things are progressing and what needs to happen next for them to receive their desired outcome at each stage. Make sure that you answer questions quickly and thoroughly so your client knows they can reach out if they need help with anything related to the project. This also means responding quickly to requests for changes and letting your client know if there are unexpected changes in scope or timeline. 3. After an order closes Many Sellers believe that the line of communication closes once the order does. However, staying in touch with Buyers will ensure you’ve delivered to their satisfaction and solidify you as their go-to Seller. Thank every Buyer for working with you and inform them of your additional, related services, so they know you can offer even more value. Lastly, remind them they will be getting an anonymous, confidential post-order survey and that their feedback is welcome but keep in mind to not guide them to a positive to not violate the Terms of Service. When you communicate the right information at the right time, you're providing immense value to your Buyer - and that's something they just might reward you for. Good communication will not only lead to Buyer satisfaction but can also generate repeat business for your blossoming freelancing career!

I have opened fiverr account almost one year and some buyer knock but they didn't order after that now no buyer knock and impressions and clicks are going down so much can anyone help me what should I do plz suggest It will be very good if you give.

Thank you @ana_tomy, but the Customer Support team has not been responding and @milos_siena was able to speak to the details of it so you must have access. Please tell me who to reach and how to get a response to my open ticket. Ticket#11097775 has been open since Feb 14th. on March 25th I opened up a request ticket from another e-mail through the business center and got a reply right away. Nash said he would look into it and get back to me, but it has since been ignored again. So I will need to reach someone through here, or I need to have a way to get in contact with support on email in a way that is not being ignored. Please advise

A buyer Send me a sample work to me, is it? can i provide sample work i also add the video of my work in my gig

I faced the same issue today. My order payment is not being received which was 120$ but the same client gave me tip as well and that I just received. I even request a ticket, hoping that they would answer, but does any one else got this problem solved?

Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!