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How to get buyers as a new seller?

Please help me.

I don't know about anyone else here, but this chatbox feature really annoys me. Every time I change any page on Fiverr, this thing pops up and takes up about 20% of the screen. It takes like 5 or more seconds for the close button to appear. Is there any way I can permanently close it? Or at least permanently minimize it so it doesn't start as an open window every time I change pages?

Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!

I have some questions about Fiverr seller account login: 1. How many devices can I use to log in to my seller account? 2. If I use 3 devices for my account is that okay or not? (For example 1st device: when I am at home then I use my Desktop computer 2nd device: when I am at my office then I use my office. Is it harmful to my account safety??? What is the best practice for account login? @Kesha

Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig

I have this question since I am modifying my gigs and I want to activate the milestones but it does not allow me to do so on all of them, that is why I would like to delete one and do it again, the problem is that in that gig I have almost 40 reviews and I would not want to lose them. Thanks!

Despite existing skepticism, the need for skilled website and software developers, as well as UX designers isn’t going anywhere in the AI age. Just as economist Richard Baldwin noted, "AI won't take your job. It is somebody using AI that will take your job." Understanding and utilizing the power and tools of AI can help make your work easier and help you remain relevant and competitive. Our new Seller’s AI hub features in-depth articles that dishes out all the need-to-knows for web developers, designers, and software developers who wish to incorporate AI into their workflow. For the The AI-Powered Website Designer AI can greatly enhance your work in countless ways as a web designer. From helping you develop predictive models, automate repetitive tasks, and generate user flows, there are several great AI tools on the market that can help you enhance your design process and work more efficiently. Learn more about them here. For The AI-Powered Website Developer AI presents a huge opportunity for Website Developers to optimize their workflow. Our Seller’s AI Hub article explores how AI can assist you in designing and prototyping, building website layouts, creating content, suggesting UI improvements, and much more. Get the scoop on how to maximize AI as a web developer here. For The AI-Powered Software Developer As a modern developer, whether you specialize in AI and machine learning development or traditional software development, staying current with the rapid technological changes is crucial. Our article provides insights into how developers can navigate the fast-paced AI landscape and use AI to enhance productivity and efficiency and improve debugging and testing processes. Check out the article here. We encourage you to embrace the future of development and design by leveraging AI to its fullest potential. The tools in our Seller’s AI Hub are designed to help you do exactly that in the ever-evolving world of technology. Be sure to check out these articles and more on our Seller’s Hub here.

I have provided human-written content to buyers on Fiverr for over 10 years. But now, this AI phenomenon is destroying the businesses of honest writers like myself. Buyers now like to use AI detectors to test my work to see if it is AI generated content. For some reason, these AI detectors usually claim that 30% to 50% of my work is AI generated, even though it should be 0%. These AI detection companies even have negative reviews on Trustpilot for their inaccuracies, but that isn't always good enough to convince buyers. Have any other writers gone through similar experiences?

Can I use the words gig or page in the client's message box? Such as : gi....g, pa...g, gig, page etc Will there be any problem with my account if I use the words gig and page in the client's message box? Please I need help.

Can I share a link to my portfolio (behance) in a gig description or message?

Last year, I took on a problematic client for a project that unfortunately did not go smoothly. After facing similar issues on a new project with the same client (after a back and forth for a good couple of weeks assuring me it wouldn't happen again if I accepted the project), I have reached out to customer support multiple times for assistance in resolving new ongoing problems. Despite numerous attempts, the situation remains unresolved, impacting my ability to take on new projects and causing undue stress. I sincerely hope that customer support can offer a more effective resolution to this situation, as it is impacting my work and causing frustration. I have requested cancellations from the buyer (upon support's advice), to which the buyer declined. And each time something goes wrong, the support's answer is basically 'Ah well. Try again and contact us if it doesn't work again'. I am tired of the back and forth, and being passed around reps who have the same non-helpful answers, and lack of action. If customer support is reading this, I ask you one more time. Take. This. Seriously. Cancel the job as I have requested (and I have seen you do daily to sellers, without any concern as to how you affect them and their rating doing that), stop contacting me telling me nothing and making it my issue knowing I can personally do nothing further, and stop making it so difficult for sellers to progress with work in difficult situations. For reader reference, I am a Pro seller, and level 2. So even at a Pro level, support is terrible!

Hi - I notice that when I update my gig title correctly, it saves without any issues but still does not display properly on my "manage gigs" page under "Active Gigs". In this case, "English" is not capitalized but should be, and the gig title itself displays as a sentence fragment. Do potential buyers have a view like this? It looks a bit sloppy and embarrassing when trying to pitch proofreading services 😉

Hey gang. Since @Kesha locked the official news thread, I felt like it was valid for us to create a new thread on this section of the forum, so we can gather our questions, concerns and feedback on the new system. Let's please refrain from actually asking for support for our personal accounts, anyone who needs immediate assistance should open an official ticket with CS instead. This thread is for sellers, members of this community, to openly ask questions, express opinions and discuss their issues or concerns around the new leveling system. I will try to keep this thread open but I will also do my best to ensure off-topic replies and requests for support are hidden, so we can keep things clean.

Hello All, Can individuals or company have their fully functional websites if a person has a seller/buyer profile on Fiverr? Can contain social media links, contact forms, etc?

I have completed 298 projects, and out of that, only one has a 1.7 rating, which I got a month ago. However, the problem is that it appears at the top of the MOST RELEVANT section, which is the default setting [As far as I know] in Fiverr. Can I remove or change it somehow?

please tell me how to get order in Fiverr

These are my suggestions/comments: Gig: I will do data entry data mining excel and data extraction In the gig title you say "I will do data entry data mining excel and data extraction". If you are going to say that it would be better with some punctuation (commas). In the gig description: Maybe change "i offer" (capitalisation) Maybe change "more! . I am" (punctuation/spacing) It might better not to say "24/7 availability" as it sounds too unrealistic. Maybe change the spacing in "or ongoing support,I am here". You have 2 search tags. Maybe some more could help the gig be found (though it doesn't always show all the ones your gig is using on the page). Your gig video: It has an image with an "alamy" watermark on it. It would be better if it didn't. The gig video thumbnail says "EXCEL DATA CLEAING". I'd change that

Hello 🙂 I have already come to terms with the fact that my account is flagged and that unfortunately I can't do anything about it! But since the support service told me that a FLAGGED account does not mean that the position of my gigs will disappear from the search system... and it is true... for a month my gig remained in high positions as always, but yesterday it disappeared completely. No matter what filters and keywords I enter in the search, my gig is nowhere to be found! Why can it be?? Is it related to FLagged Account?? Help me figure this out!! thank you 🙂 @Lena @milos_siena @Kesha

Assalamualaikum, Hi, guys. I am just a new seller and I don't know many thing about fiverr. So I just want to know that how can I share my portfolio link in my gig or profile that will appear to buyer. Is it violate fiverr rules?

Is there anyone professional in making Fiverr gigs, who can check my Fiverr gigs and tell me if my gigs are professional or not? I want help from professionals because I am a new seller on Fiverr please check my gigs and give me your suggestions. My gig links are below. 1) https://www.fiverr.com/s/eZ9g2g 2)https://www.fiverr.com/s/WaA4Wl 3)https://www.fiverr.com/s/1G6mDK 4) https://www.fiverr.com/s/E8A3A9

After putting a lot of my time learning, researching, reading and testing Success Score it's clear it has some major flaws. I have my own ways to test and determine it, and I can guarantee you without any percentage of doubt that Fiverr's AI that determines Success Score is both poorly designed and poorly programmed. Unless Fiverr has shady intentions to let a bunch of their sellers and buyers go and find other platforms, it HAS TO change with urgency. It's clear that the way Success Score is working today is doing significant harm not only to sellers but to buyers as well. Suddenly loyal buyers are seeing their trusted sellers levels decreasing, and the majority of buyers don't have enough information about Success Score, so they probably assume something is wrong. Basicly it's bad for veteran sellers, it's bad for new sellers, it's bad for veteran buyers, and it's bad for new buyers. We don't need and we don't want AI to determine our Success Score. I suggest Fiverr let this metric go or revamp it to remove AI somehow. And as a loyal seller of this platform I also suggest doing it FAST, because harm is being done to buyers, sellers and Fiverr itself everyday. So Fiverr, this new metric is being criticized by a decent amount of users for a relatively long time, we demand an answer by your side. What are you going to do about it?

Hey everyone! 😁 I wanted to reach out and ask how you handle situations where buyers are actually purchasing services from you on behalf of someone else. What I mean is, a buyer approaches me requesting a design for a new website, but it's not for them personally. They've received an order through their Fiverr profile and likely can't fulfill it themselves, but want to procure the service through me. How do you deal with such clients? Do you say yes or no? Personally, when I develop a system or design a website, I always include my company name on the design to show that it's my work. However, there's a risk that they may remove it and claim ownership of the design, which doesn't sit well with me. Do you think it's okay to do this or not? Personally, I don't feel comfortable with it. When I put effort and passion into something, I want to proudly showcase that it's my company that created it. It also feels a bit off that they might later try to take credit for what I've done or built. Perhaps it's different in some other fields, but when it comes to design, I don't want anyone else taking credit for my work! How do you feel about this? Is it acceptable? There might be those who don't have the time or ability to do it themselves, but then I also don't think they should be selling such a service if they can't handle it! I'd love to hear more opinions on this and if you've encountered it, how you choose to handle it! 🙏