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  1. I have opened fiverr account almost one year and some buyer knock but they didn't order after that now no buyer knock and impressions and clicks are going down so much can anyone help me what should I do plz suggest It will be very good if you give.
  2. I have completed 298 projects, and out of that, only one has a 1.7 rating, which I got a month ago. However, the problem is that it appears at the top of the MOST RELEVANT section, which is the default setting [As far as I know] in Fiverr. Can I remove or change it somehow?
  3. i just got my fiverr first order and after delivering that my gigs impressions are decreasing I don't know when will I get another order what will I do to increase the impressions again
  4. Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!
  5. Hi, I am a "programmer" (I use the term loosely, because what I really do is write automation scripts), and I am currently juggling 2 projects, 2 repeat customers that are looking for new offers from me, as well as several potential customers. The problem is that the Fiverr messaging system alone is a terrible way to try and mange projects. I can't even search message content, which means I leave money on the table when I can't go back to find clients who requested things in the past that were not possible then, but now thanks to AI, they are possible. So I'd like to suggest, for an added fee, you integrate something like Monday.com into your product, which will allow us to track ongoing and past projects in such a way that it makes us more efficient and helps us make Fiverr more money. If you can't or won't integrate more project management tools into your platform, can you at least make messages SEARCHABLE, you know, like how I was able to search for messages in email back in the 90's! Thanks! Chris
  6. With all the latest "improvements" on Fiverr, like success scores, Fiverr's AI fetish, and changes to the level system, our mental health as sellers is more on the line than ever before. Fiverr has always gamified our careers, but it has gotten to a point where many veteran freelancers are ditching the platform or have stopped caring due to sheer mental exhaustion. Fiverr will tell you that it's for your own good – bless their hearts – so while they're busy generating some GPT drivel about these changes being improvements empowering sellers like you, I thought I'd look into the techniques you can use, at the very least to make it less miserable. At the end of the day, my conclusion is that being a freelancer on Fiverr isn't fun anymore. The community has died off thanks to low quality mumbo jumbo, while actual contributors are getting banned left and right for raising their voices about it. Anyway, I digress. Here are some stuff you can do to stress less. Set boundaries: Yes, I'm banging the boundary drum again, because it's so important for your sanity. If you've got buyers messaging you at midnight and expecting you to answer, it's time to set some office hours and stick to them. Tighten up your revisions policy: No free lunch. Make it clear from the get-go and have an easy to understand revision policy that includes you getting paid for your time. Working for free makes Fiverr even less fun. Knowing your own value has the added benefit of attracting buyers who also understands this concept. Take real breaks: And no, scrolling on Insta isn't a break. Get up, get out, get some air. It keeps burnout at bay (and it's good for you). Keep learning: Stay on top of the changes happening and read all you can about it. And when Fiverr spews out some GPT corporate speak about stuff like success scores and alike, read between the lines. There's a lot to be learned and knowing how stuff works instead of guessing will make things less miserable down the line. Know when to say no: No, that project isn't worth your mental wellbeing. If it smells fishy, it's probably not sushi, but Surströmming (if you know, you know.) Only work on projects that feels right, even if it means earning less this month. Being picky about your buyers is more important than ever, and a 100 bucks today could mean endless revision loops tomorrow. Vet your buyers. Fiverr seems intent on cranking up the stress, but you don't have to let it rule your life. Disconnect, take a real vacation, regroup, and come back when you're good and ready. Your well-being is worth more than their bottom line.
  7. Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig
  8. Last year, I took on a problematic client for a project that unfortunately did not go smoothly. After facing similar issues on a new project with the same client (after a back and forth for a good couple of weeks assuring me it wouldn't happen again if I accepted the project), I have reached out to customer support multiple times for assistance in resolving new ongoing problems. Despite numerous attempts, the situation remains unresolved, impacting my ability to take on new projects and causing undue stress. I sincerely hope that customer support can offer a more effective resolution to this situation, as it is impacting my work and causing frustration. I have requested cancellations from the buyer (upon support's advice), to which the buyer declined. And each time something goes wrong, the support's answer is basically 'Ah well. Try again and contact us if it doesn't work again'. I am tired of the back and forth, and being passed around reps who have the same non-helpful answers, and lack of action. If customer support is reading this, I ask you one more time. Take. This. Seriously. Cancel the job as I have requested (and I have seen you do daily to sellers, without any concern as to how you affect them and their rating doing that), stop contacting me telling me nothing and making it my issue knowing I can personally do nothing further, and stop making it so difficult for sellers to progress with work in difficult situations. For reader reference, I am a Pro seller, and level 2. So even at a Pro level, support is terrible!
  9. I have opened fiverr account almost one year and some buyer knock but they didn't order after that now no buyer knock and impressions and clicks are going down so much can anyone help me what should I do plz suggest It will be very good if you give.
  10. I'm new seller on fiver. Please guide me how to get the orders and also how to increase the fiver impressions?
  11. Chris, no one is insulting you. It's just a forum and people express their suggestions. Just like in real life, not everyone will agree with everything, it's human nature. And the same thing here, I for one agree that the success score system is not perfect. It uses a lot of private data, and we don't have access to that. On the other hand, it does show more info and stats that we had before as a seller. Based on my experience though, within 10 years whenever Fiverr changed something, few to no changes were made after the fact based on user feedback. So while it's great to have people ask for changes, historically Fiverr doesn't really make any major modifications. And to be honest, since the success score release... there was significant outrage for half a month, and since then things calmed down. Customers got accustomed to the new review system, sellers started understanding the new success score. You will see some topics here and there stating people are upset because their success score is going down. But as I said in my other posts, I hope this topic will be seen by someone at Fiverr and it fulfills the purpose of the OP. Unfortunately I doubt anyone with deciding power like the CEO or shareholders browse the forum. That's why many suggestions are shared with Fiverr staff, yet they never get implemented. I specifically requested to all Fiverr staff I could get in touch with to allow us a way to lock gig packages, so people won't buy more than 1x the gig package, right now people can buy 20x that gig package if they want and the deadline is still for 1x. Obviously, that is a huge issue if someone either makes an order by mistake or they actually think you can do 20x the work in 1x and not 20x the time. I suggested that thing 6+ years ago, many times since then, but it wasn't implemented, even if other freelancing sites have it. So yeah, don't think anyone is shutting people down. I, for one, added a touch of realism based on my experience and what I suggested. Even in this case, Fiverr is clearly taking a stance against low quality sellers, since they tried to find ways in order to have way less people with perfect 5 star ratings and level 2. They focus a lot on private metrics and that is one of the reasons why success scores vary so much, it's more than just public data. PS: Writers tend to reply more because we have a tendency to write more than most people, it's in our DNA. However, we are all a positive community here and we want everyone to achieve success. Realistically though, there are tons of meksells, people that just come here to make money without any skill, and which manipulate the systems to their benefit. It's one of the main reasons why the platform is bogged down with 5 star gigs, even if the skills of those people are questionable. But with reviews for canceled orders, the new review system and success score, you see a lot of those accounts slowly getting pushed back and not being in the spotlight. I can only assume that's why they made such changes, because many buyers were complaining about their inability to choose a professional. It's sad that there are also other victims, people with genuine skill that also end up affected by the changes, either by random cancellations or people not reading gig info, etc. So hopefully they revamp that in the future.
  12. Hi friends, I am Rk Tanvir, working as a Web Developer & Cyber Security Expert since 2021. I have completed 40+ jobs in the marketplace and international clients. I am an expert on WordPress, Woocommerce, Sales Funnel, Email Marketing, Company Branding, SEO, Bug Fixing, Speed Optimization, Hacked Website Recovery, and Security. My skills: Programming Skills: 1. Html & Css 2. JavaScript & Jquery 3. Bootstrap & Php Others Skills: 1. WordPress & WooCommerce 2. Landing Page & Sales Funnel 3. Email Campaign & Marketing 4. Company Branding & SEO 5. Bug Fixing & Speed Optimization 6. Hacked Website Recovery & Security 7. Website Maintenance & Backup I want to be a top-rated seller on Fiverr. Hoping for support and best wishes from everyone. Thanks Rk Tanvir
  13. Hello fiverr freelancers, Hope all are doing well. So basically I really need help from you guys. Actually my account has been hacked at 20th April. The client has shared a link to my inbox and told me to create a site like that. I clicked on the link and after some moments I saw, My Fiverr account has been logged out from my mac and as well as my phone. After seeing this, I was shocked and tried to login again and fortunately I logged in. And then after that for my security I gone to CS for getting an idea that how the scammer got the access of my Fiverr account and just wanted to know if there’s any issue with my account as the scammer got the access of my account I was a bit scared. So after that the CS has restricted my account for no reason, and asking me to fill up the last 4 number of my mobile digits, date of birth and Fiverr security questions. I provided the first 2 things which is mobile digit and the date of birth, but unfortunately I forgot the security answers and I was not able to provide that. Then they have asked me to guess the answer, I tried but got no luck. So in this case I told them that I can provide my Government ID which has been used to create my seller profile but they have refused that and asking me again n again for the security questions. In this case, is there anyone can help me to bring my profile back? And also ( @Kesha ) or ( @Lena ) or ( @Seven ) anyone here who can kindly have a look into my profile and bring this back? I am already working with my clients and as I got restricted no new clients can send me message or I can’t even sent any messages. Even my gigs are also in denied position. That means I really do not have any other scope to get more work, so as soon as possible I am trying my best to recover this profile. And just want to start where I have left. Thats all my story, I am very pleased to get the community freelancer support to stand with me and get my account back 🙁 Thanks, Likhon Ahmed
  14. I am a new seller on Fiverr. Can you please advise me on how will rank my gig and get more impressions and clicks? Already I have completed the English Language and Fiverr English Test and got a score of 10 out of 10. https://www.fiverr.com/s/7zkmwa Thanks Sanowar
  15. My gig performance is getting low, what should I do now?
  16. Your seller profile was not approved. Check your email for more details. I was caught by surprise by Fiverr's decision to not approve my seller profile. First a notification under the “bell” icon saying: Your seller profile was not approved. Check your email for more details. More details you said? check the “more details” on the bottom With over 22 years of professional experience in my field and an earning capacity over $100k USD per year as contractor, I firmly believed that I have the qualifications and expertise to offer high-quality, trustworthy services on their platform. After spending several hours filling my profile at fiverr.com with all their form fields. and getting stuck at things like "keywords" that should be "key phrases" without mention that they must have 3 words and 18 characters (20 including spaces!) I spent additional hours spanned through a whole week designing a package or “gig” with the experience and the stuff they asked me to fill. did I mentioned the payment and tax verifications ? I have kept my account for some weeks more to starting again, and earn some bucks here, but as far I know the “Your seller profile was not approved” means “you’re banned forever”, that should be the treat for a fraudster, not for a serious professional. Thinking about Fiverr's right logic to curate their marketplace, it’s a right and a duty, so my opinion is just a drop of water in the sea. The blanket rejection without providing specific reasons feels dismissive of my credentials and capabilities. As a seasoned professional, I find it disheartening to be denied the opportunity to showcase my skills and services on a reputable platform like Fiverr. I would appreciate more transparency from Fiverr regarding their evaluation criteria and decision-making process. Outright rejections with vague explanations such as "not meeting the demand for high-quality services from trustworthy freelancers" seem unconvincing and fail to acknowledge the merits of experienced professionals like myself. (and many reading) I remain committed to finding suitable avenues to offer my services and will continue exploring alternative platforms or independent channels to connect with clients who value my expertise and experience. By now I will close this chapter being fiveRr one of the worst work rejections I have had, not because of the language, but because of the vague arguments exposed Best wishes with your “high-quality, trustworthy services”. We cannot approve your seller profile Hi user_name, We appreciate your interest in becoming a freelancer on Fiverr. To meet the growing demand for high-quality services from trustworthy freelancers, we have carefully considered your profile and service. Unfortunately, we cannot approve your seller profile at this time. Thanks, The Fiverr Team
  17. how can get the free virsion of " Fiverr Ranking System eBook By Adila Zak Alexa Smith''?
  18. I totally get where you're coming from. Juggling multiple projects and clients can feel like herding cats sometimes, especially when the tools you're using aren't up to snuff. I've been in your shoes, trying to wrangle everything through Fiverr's messaging system, and it can be a real headache.
  19. Hello everyone, I'm reaching out here for the first time, though I've been an active reader for quite a while. Lately, I've been facing a challenge with a significant drop in orders, particularly in the category of "intro and outro" videos. As a 2nd level seller with a success score of 8, this month has been unexpectedly tough for me. I've noticed a drastic decline in the visibility and clicks for my services on Fiverr. Specifically, my primary Gig in advertising is suffering, receiving only 2-3 clicks per day. This decline has led to a notable decrease in sales over the past few days, leaving me quite concerned. I've been trying to understand the cause behind this downturn. About three weeks ago, I made a change to one of my Gigs by activating the "request order" feature. However, I decided to revert this change and deactivate the feature around 4-5 days ago. Could this adjustment have triggered any changes in the algorithm, affecting my Gig's performance? Or could this decline be attributed to seasonal factors? Previously, my Gig consistently appeared on the first page of search results when users searched for terms like "intro" and "outro." However, I've noticed it now appears on the 2nd and 3rd pages, which is concerning. I would truly appreciate any insights or assistance you can provide on this matter.
  20. My account has been disabled for 90 days. After the duration of 90 days completed, I received an email from Fiverr. I opened an email then I click on "Signing an email" for withdraw but my withdraw option was disabled. I sent an email to customer support but no response. Please help me, I want my all payments. I have only 1 to 2 days left since I opened the "Signing an email" . I already waited 90 days. Please.
  21. How do I have such a low seller Success Score? I am among the best-selling sellers on this site, with thousands of buyers (in 94+ countries), mathematically great reviews, more all-time revenue than most sellers, and otherwise fantastic metrics.... except -- for unclear reasons -- a low success score. I have dealt with some terrible buyers (most that were incapable of being satistifed -- the kind of buyer we all try to avoid), as we all have, yet, despite being a successful seller -- for a decade on this site (since 2014) -- my newly-imposed low success score means that I -- as it stands right now -- may no longer be able to sell my popular service(s) here. I don't see how I can "improve" from this low success score, and big-gig-weighted "strong negative impact" seller satisfaction metric (and certainly not in one month!). Out of all of my many completed gig sales, within the past two years alone, I have only had three 1-2 star reviews. That's well above average for my gig category(s), and easily outweighed by my many other great reviews. I work hard to please my clients. I always have. That's part of my branded reputation. That's why my clients hire me. So, who the heck has secretly reviewed me so low as to put me into "strong negative impact", low seller Success Score territory? "Show me my accusers". Why am I being penalized for metrics that I cannot/could not control? The new system sees only numbers and metrics, without taking into consideration the true reasons for those metrics. I am not a bad seller. In fact, I am well-respected on the site, as well as here on the forums. People know me. Forum users know me (all too well, in fact). I've influenced hundreds of big business brands.... I've created artwork, logos, and other business elements for celebrities, notable hotel chains, government officials (some running for election at the time), entertainers, a notable Country Music singer, new inventions (some that are already on the market), even an astronaut! Heck, I was even so trusted by Fiverr as to serve as a forum moderator for a while (years ago)! I've worked hard, over the years, to EARN my strong, positive reputation. So why are blanket uncontrollable metrics waiting to kill me, as a seller, here on Fiverr? Surely this new Fiverr system can do a better job of quantifying the value of its greatest assets -- proven, successful, respected sellers like myself (and others). I don't want to stop being a great seller, here, on Fiverr, yet, for some reason, this new system thinks that I should. Where's the fairness, or respect, in that? ---------------------------------------------------------- (NOTE: I am not trying to start arguments, just expressing my valuable thoughts and concerns)
  22. That's DNS, not VPN. And yes, you can use any DNS you prefer. As for a VPN, that might lead to issues like the system flagging you for "Location inconsistencies." You're not allowed to use tools that might mislead buyers about your location. According to support, using a VPN isn't strictly banned, but it's discouraged because it can cause problems like that. Personally, I avoid using a VPN because it's not more secure (almost all traffic over the Internet today is encrypted, even without a VPN) and it doesn't make you anonymous like so many people seem to think. Those are just myths spread by VPN companies to get you to spend money on something you probably don't need. The only real use for a VPN, aside from tunneling into networks for work (some servers require you to tunnel into the network at your workplace to access the system), is to change your location to access content you're not supposed to or to hide your real IP if you're doing something nefarious online. And that’s exactly what Fiverr doesn’t want you to do. Sure, there are some outlier cases here, like streamers having to mask their IP to avoid getting swatted and so on, but in most cases, all a VPN does is tunnel your traffic through them, adding another layer of encryption that's not needed in most cases. VPN providers will tell you that they stop people from snooping your data, but that's exactly what HTTPS does by default. And yes, it does so even on public wifi. As long as your connection is via HTTPS and not just HTTP, your info is encrypted. As for VPNs stopping your ISP from "selling your data", there are laws against that in most countries and even when you're in a country where that's not the case, it doesn't stop your VPN provider from selling your data instead. Remember, using a VPN might make you share an IP with thousands of others, which could even lead Fiverr to suspect you have multiple accounts, potentially resulting in a ban. So I'd avoid them if you can. Changing your DNS doesn't alter your IP. It just changes the server your computer contacts for directions on the Internet. It could help avoid DNS blocks (some ISPs block certain services via their DNS due to government requirements, and one example of this would be a certain pirate website in Scandinavia being blocked via DNS). Some DNS providers even help you avoid dangerous websites, but that's usually something your ISP does just as well if they're any good. Some DNS servers, like 1.1.1.1, may offer faster service for some users. So, there are benefits to not using your ISP’s DNS. A VPN, not so much, unless you want to mask your IP. The question is: why would you do that?
  23. You'd be better off making a new gig instead of deleting an old one. To my understanding if you delete a gig, you keep stars and the number of reviews visible on your profile, but the reviews themselves do get deleted. At best, it would look strange if a buyer were to go to your profile and try to read your reviews only to find that they don't exist anymore.
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