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  1. Hi fiverr community, I'm Abdul Haq from Afghanistan, and I'm a fiverr freelancer. I've earned dollers on fiverr and I wanna withdraw it, but the problem is Here in Afghanistan, Payoneer, Paypal, and Fiverr Revenue card are Not working. A few month ago, Payoneer was Properly working in Afghanistan, but right now Payoneer Remove Afghanistan from their supported countreis list, and not allow us to create an account on Payoneer. and as You know fiverr has just 3 options to withdraw your payment, and all of them are not working in Afghanistan. So How can we Continue our Fiverr freelancing Journey? and How can we withdraw our Payment from Fiverr? Looking forward to hearing from you Thank you Abdul Haq
  2. If you're like me, you like to be up to date on the new features on Fiverr, then you have probably read through all the new features of the Success Score system. And maybe you are a little confused as well if you start poking into the details? For you who don't know what it is, here what the new Success Score is (without vague expressions and buzzwords): It's a whole new parameter that is being used to rank you on Fiverr. This success score gives you a score from 1-10 and, here is the kicker - it uses AI. The AI scrapes information from your orders, and makes a conclution if you did a good or a bad job on the order. Just so were are clear, buyer feedback is only a portion of the information gathered to make up this score, so if the buyer is overly happy but the AI thinks there was other information that made the order bad, you could risk getting a worse score. So what info does the AI use to establish a score? As far as we know it's the following: Revisions Extentions Partial refunds Feedback from buyer (public and private) If customer support needs to be called regarding the order Possibly just words and information used in the chat (I got hinted at this, but it's was not a clear answer. This means if the clients says "bad" keywords, it could affect the score. I really hope this is not the case) Again, I have gone back and forth with customer support, and they say that the AI would know if the difference between a "good dispute" and a "bad dispute". I personally do not trust an AI to make these judgements, as it can be quite complicated. I personally would like to have the score 100% determined only by buyer feedback (that is what matters, is it not?) One additional note I would like to add: It was really hard to actually find this information. All the information in the help center is very vague, and they never clearly mention it's run by AI. It's very wishy-washy (vague) and it's hard to really understand the clear cut facts of what is going on. The general questions I would like answered is: How does the success score system actually make a score for you? (yes, revisions, extentions, partial refunds or if you contact support, but we would like more details. Technical details.) And how does the AI really separate good disputes from bad disputes? This is the information I have managed to gather, please share more information you know in this thread (or if you have questions) (Fiverr staff, feel free to correct me if you feel like there is something you feel I said wrong about the new system. I am only going of the Help page and Customer Support)
  3. I have been giving gigs for the last two months. But my gigs are not getting any impressions or clicks. Impressions are down day by day and not clicking. Now what can I do? my gig 1 https://www.fiverr.com/s/A5EZ3R 2https://www.fiverr.com/s/j9g6Qw 3https://www.fiverr.com/s/DpKZbD
  4. Hi Guys! After a long attempt of 7+ days of verifying my personal info ( technical issues ) I finally fixed it with the help of customer support and I become a Fiverr seller. My name is Klemen and I'm a web developer, this post is not about selling my services, but simply to say HI and to show appreciations! 🙂 I wish you all good luck in freelancing path! Best regards, Klemen Miklavcic
  5. Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!
  6. Hello, I am Sadiya Binte from Bangladesh and I recently join on Fiverr . Few days ago I created a new gig related Digital marketing Category. Please check my gig and share your experience on this gig. My Gig: https://www.fiverr.com/s/wojW98
  7. Hello everyone, I want to share my story and some concerns I have. My name is Muhammad Iqbal, and I started using Fiverr in 2016 after finishing a course in graphic design. At first, I didn't get any orders, so I decided to improve my skills by taking more courses online and offline. Since I also studied software engineering, I really liked working in the UI/UX category. I got an internship with a company called The Nerd Camp, and after a few months, I got a job with a company called SMSAMI, where I worked for almost two years as UI UX Designer and where I got the title, "The Father of UI UX Design". Then, in December 2018, I decided to give Fiverr another try. Surprisingly, I started getting lots of orders, and within two months, I reached Level 1 and Level 2 status as a seller. I have achieved the top-rated status since 2021, and unexpectedly, Fiverr elevated my account to Level Two in June 2023 without any specific reason. I've always worked hard to make sure every order is perfect, and I've never received any negative feedback. With a 5-star rating, I've earned over $200,000 on Fiverr. This money has helped me support my family, buy a house, and even start my own team called Welldux, which focuses on UI/UX design. My goal is for Welldux to become a top UI/UX agency by the end of the year. I've always been loyal to Fiverr, and I've even convinced some of my offline clients to start using it. But about a year ago, my account started having problems. I tried everything to fix it, including upgrading to a Seller Plus account and getting help from a Success Manager, but nothing worked. Then, on April 18th, I got a shocking email saying that my account was disabled, some of my orders were canceled, and a meeting with a client was called off. Now, I have some questions for Fiverr: Is my eight-year career on Fiverr going to be ruined because of this? If there's any proof that I broke the rules, could you please show me? What should I do about the team I've built? Should I let them go? What about my regular clients who bring in $4,000 to $8,000 each month? Should I stop working with them on Fiverr? I'm waiting for your response and hoping for a solution to this problem
  8. Which option is better for withdrawing funds from Fiverr in India: PayPal or Paynoor Bank Transfer?
  9. Hi all, I was doing so well with Level 2 badge before starting new level system. After execution of new level system my Success Score was showing 4. Recently, I delivered few orders with good feedbacks. But Success Score doesn't improve it remains same to 4. What I felt, Pausing gig might help to improve success score. Unfortunately, after pausing gig in 24 hours my success score drop down to 3. I have several existing buyer. Delivered their work as well. Still Success Score stuck with 3. Which is making me frustrated. Can anyone please please guide me how can I resolve Success score and also how I bring back my gig visibility in fiverr search result ? I badly need all of your help. This is my only income source to sustain myself. Thanking you in advance 🙂
  10. I've noticed that one of my gigs on Fiverr is getting a good amount of clicks, but I haven't received any orders yet. Should I consider changing my pricing? And if I do adjust my pricing, will it affect my ranking on the first page?
  11. Hi I am a Frontend Developer and recently I started selling on Fiverr, my question is what services related to website design and development best sell on Fiverr?
  12. Hey, I recently got a huge downgrade on my success score. in terms of my knowledge, It mainly happened for too many order cancelations and 2-3 bad reviews as well. Last month I got a huge amount of orders and there were some uncooperative buyers, they just ruined everything. now my success score is 5, previously it was 9. so, i am now not getting any new responses, and orders are far beyond.. haha... SO, what will be the best possible way to recover this and is it still Possible? For your info, I am in a risk of my level two badge due to less score. to maintain my current level, i must have 7. Thank you very much.
  13. Hello!! I am here again. Many of my questions were answered in the fiverr forum.
  14. Hello,

    I'm new here! I am here to help you whenever you need help. Let me know what you need, and I'll be happy to help you every step of the way.

  15. Discover the power of our best online logo design service. Our creative team will craft a logo that perfectly represents your brand and makes a lasting impression
  16. Each level has specific criteria for each of the 6 metrics (success score, rating, response rate, orders, unique clients, and earnings). Once you meet the criteria for Level 1 and Level 2, you'll move up automatically. To progress to Top Rated, you'll need to meet the criteria for all 6 metrics, plus pass an evaluation to confirm your eligibility.
  17. To design a WordPress landing page, which page builder is comfortable to you? Elementor or WP Bakery?
  18. WellI have a query my service is Humanizing Ai content, Humanizing involve improving text tone and style so it can target specific audience while main context remain same.So this implies to assignment like I just improvise the text so no Ai can detect that it include changing few sentences ,so is this against Fiverr regulation as fiver sa doing some one homework or assignment while humanizing is not like that it is technical thing that only expert can do so uyer can avail this service or not as it not related Fiverr TOS
  19. Now sellers who rely on ChatGPT to communicate for them can also use the magic of artificial everything to do Zoom calls on Fiverr. I won't be naming the software here (do your own darn legwork!), but it is rather impressive. AI video has been capable for a while now of making it look like you're "always looking at the camera", which is very useful for when AI interview software is listening to difficult questions and feeding you answers. AI photography can work from, let's say 30 headshots, in your phone gallery to create a "you" (and of course make you look nice instead of the terrifyingly ugly mess you actually are). It can then turn that gorgeous headshot into a talking video, complete with hand movements, nods, and other slightly repetitive natural gestures! If not in real time, then soon. Oh, and it'll also clone your voice. What's that, the interview's in another language like say, English? No problem. You don't actually know anything about the job or what you do because AI has reduced your brain to the size of a raisin and all you know how to do is write prompts? No problem. Feed the AI with knowledge and sound smart. === That's just a few of the things this did. Is it any good? I have no idea, but even if it isn't that good now, it will be a lot better soon and close to perfect later on. What I will say is that the demo looked really impressive. The guy was gurning and thumbs-upsing for a TikTok video as the interview continued in the background. Anyway, I know quite a few people use Zoom calls to establish their humanity and realness and knowledge - but that advantage is rapidly disappearing. Side-note: this kind of technology is almost certainly going to start being used by scammers in the near future. Be careful, children, and remember Fiverr has no AI disclosure policies. Quick question for Fvierr Staff, on the off-chance that anyone reads this on the single day of the week that is the weekend in TLV and the West: What measures is Fiverr taking to prevent this kind of technology from being used in its on-platform Zoom calls? I ask, because it's very clear that many sellers and buyers are not as AI-aware as they could be, leaving them vulnerable - and many users already fall victim to less sophisticated scams. As a platform, you do have some duty of care here. In brighter news, it looks like regulations will soon mandate the watermarking of generative AI-created stuff, which should help actual detection rates increase a lot. Bad news for the people who are building entire businesses around their ability to "write" and "draw" and whatever else when their actual ability is that of a sprouting potato.
  20. A little history: I worked with a buyer on two orders in the past. We were creating a 3D Sci-Fi Drone and everything went well. But just after I delivered my second order, the client started to mention things like using crack software (and was asking me where he can update his crack, lmao), and also started mentioning terms like 'student' and 'school'. So, at that point, I contacted Customer Support and let them know that I don't know if this is an academic project or not, but I do not want any trouble on my profile as I was not aware of this at all earlier. They also confirmed that I am all good and there won't be any problems because the buyer never mentioned this upfront, so how could I know. Now, the buyer contacted me again for the third project, and this time, I confronted him directly and asked if this is for an academic project. He "confirmed," and I denied working with him on any future order since he was violating the terms. But after a day, his 'confirmation message' is missing and deleted from the chat. It means now there's no proof that this work was for an academic project. As far as I am aware, buyers can not delete their messages, so is it just a bug or is Fiverr trying to cover things for him and protect him by deleting his 'confirmation message'? Because he only confirmed in a single message that it's an academic project, and that message is now gone. Thankfully, I record all conversations through OBS Studio (not all, but all conversations with red-flag and scammy clients), so I always have proof if things go south.
  21. Client satisfaction is an important component of the success score. High client satisfaction means that your order processes and delivery themselves align with clients’ instructions and meet—or exceed—their expectations. Client satisfaction is determined by a variety of indicators such as the order rating score, which is based on clients’ feedback following order completion, and also considers the absence of any events that point to negative experiences on the client side. → Tips on how to improve this key area: Understand your clients needs Don’t be afraid to ask questions. Take the time to thoroughly understand what your clients are looking for. Ask questions to clarify any uncertainties and ensure you have a clear understanding of their expectations before you begin the project. Ask questions like: What is the main goal or objective you hope to achieve with this project? Who is your target audience, and what message do you want to convey to them? Are there any specific design preferences or styles you have in mind? Do you have any examples or references of projects that you like or dislike? What is your expected timeline for completion, and are there any important deadlines to keep in mind? Are there any specific requirements or specifications that need to be met? How do you envision the final deliverables being used or implemented? Stay in touch throughout the entire project process Communication is key to ensuring client satisfaction. Keep your clients updated on the progress of their project with periodic updates through the Fiverr inbox or through scheduled Zoom calls. Let them know what stage you're at, any challenges you've encountered, and how you're addressing them. For certain types of projects, such as website development or graphic design, schedule demo sessions to showcase the work completed so far. This gives your client an interactive way to provide feedback and make any necessary revisions early in the process. Don’t just meet expectations - exceed them Strive to deliver work that not only meets but exceeds your clients' expectations. Look for ways to add extra value to your services. Going above and beyond will leave a lasting impression on your clients and increase the likelihood of positive feedback and repeat business. You can even provide your client with resources, tips, or recommendations related to their project or industry. This could include articles, tools, or best practices that can help them achieve their goals more effectively. It demonstrates your expertise and dedication to their success.
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