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I just joined fiverr and shared my first Gig hoping to get my first order,

Just finished my first gig, had Live Portfolio ticked, but the video I delivered isn't showing up in my profile. Does it take time to appear there, or have I done something wrong?🤔

Completed my first course on fiverr learn and earned a badge

Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!

Preparing your Fiverr Profile Description (and, if you would like, an accompanying video) might seem intimidating at first, but there’s good news! Introducing yourself to potential customers is an important part of building a presence on Fiverr. Your profile description and Intro Video have a similar goal—to give potential Buyers a sense of who you are—not only what you can do. This is a significant opportunity to set yourself apart from the competition and project confidence in your ability to meet the Buyer’s needs. You won’t simply list your qualifications but discuss your success—why people love your work and how much you enjoy delivering a quality job to your Buyers. You may have many competitors on Fiverr with similar experiences, but only some will welcome Buyers and make sure they feel comfortable about spending their hard-earned money. Putting that extra effort into your profile can make a difference in converting a shopper into a Buyer. Likewise, creating a short video introduction can also have a major impact on your sales. While you may initially feel hesitant about looking into a camera and “trying to talk naturally,” here are a few pointers to keep in mind. 1. Don’t make your introduction too long or too complicated. Instead, keep your video under a minute and focus on a simple outline: A greeting, a short description, and an expression of why you love doing what you do. 2. Be upbeat. A smile and a good tone can go a long way to make Buyers feel welcome to your Gig and start connecting with you to be the expert that they will choose. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. 3. Be conversational—in other words, speak as if you’re introducing yourself to a new friend. You’re not making a speech. Instead, you’re telling a story. If you’re uncomfortable, practice telling a friend about your Fiverr account. While it may seem unusual, the key to appearing comfortable on camera is to remember that you’re talking to a person. So look at the camera—but don’t talk into it—always speak to the Buyer. Buyers love to see samples of previous work so you can include some samples of previous work in the background of the video as you speak. A similar format can be followed for the Gig’s Videos which can increase your conversion especially with business Buyers that will often want to get to know more about the Seller before placing an order. Want to read more? Check out this additional articles from our Resource Center: Description & FAQs For Conversion Changes I Made To My Gig Images to Attract More Clients And here from our Help Center: Adding a Video to your Gig Best practices for new Fiverr Sellers: Gigs Creating a Fiverr Pro Gig

It's depend on you editing and writing , you can edit your gig image from many applications, sites such as canva, photoshop, illustrator etc.

Buyers, of course, want to work with Sellers that produce quality work, but they also want to collaborate with people they connect to. Sharing your unique story and communicating why you are the best person for the job helps build trust and credibility in your brand - which leads to more sales opportunities! Plus, it can help you find Buyers that align with your target audience, making every project a truly enjoyable experience. The details you include in your portfolio, Gigs, and profile are the perfect place to start building a great rapport with Buyers. Communicating Your Unique Value Through Gigs Fiverr Gigs are designed to give you multiple opportunities to communicate your value. Try to put yourself in a Buyer’s shoes to understand their journey to finding the right Seller. What will they see first, second, and third? Understanding the steps a Buyer takes will allow you to showcase the right details at the right time. Here is an example of a Fiverr Buyer journey and how you can put your best face forward at each step: Step 1: Search for a Gig Buyers are likely to first notice your Gig image once they enter a query into the search bar. Of course, the Gig title is important, but humans are visual creatures! The right image will immediately capture a Buyer’s attention and compel them to click on your Gig. It’s a good idea to include a high-resolution photo of yourself, smiling, and making eye contact with the camera. Use a bright, solid-color background, so your image doesn’t blend in with the webpage, and use an image editor to place keywords and Gig highlights directly on the image, to make your offering really stand out. For more tips for an image that will stand out, check out our article on Changes I Made to My Gig Images. Step 2: Visit a Gig page and Seller profile While creating your gig images keep in mind that buyers will often browse before reaching a final decision and in that process they will visit your seller profile to get to know you better, your qualification and to see other services that you offer. Following a similar style between your different gig images will create a branded look to your gigs and help build trust with buyers. Your Gig description and profile are where you will explain what qualifies you to deliver high-value work. This is incredibly important for high-budget projects as a Buyer’s decision comes with a larger risk - they want to feel completely reassured that their funds are in the best hands. In addition to ensuring the Gig details align with their expectations, they will analyze your experience, skill set, and various packages. Be sure to include in your Gig description and profile where you honed your skills, how much experience you have, and any notable past projects and clients. Besides giving you higher chances of working with these types of buyers with higher budget projects, this will also help build a professional representation of your business and set the right expectations with those buyers. Step 3: Contact a Seller Many Buyers - especially those with larger budgets - will want to have a conversation with you before they place an order. This gives them a chance to ask any specific questions about your qualifications and services, so they feel confident that they’ve found the best Seller to collaborate with. It also gives you the chance to be honest with a Buyer about any limitations you might have. Often, Buyers will appreciate the honesty, choose to move forward with you, and either work within your limits or find additional support. The text in your profile, Gig description, FAQ, and packages should be well-written and objective and highlight the information you want Buyers to focus on. Similarly, your portfolios and images should be an excellent representation of your capabilities. Remember to update all your information regularly to reflect new skills, a boost in experience and quality, and ongoing excitement for your business. Want to read more? Check out some additional articles from our Help Center: Help your brand stand out How to make your Fiverr Profile stand out Creating a Fiverr Pro Gig Creating a Gig

Hello everyone, I want to share my story and some concerns I have. My name is Muhammad Iqbal, and I started using Fiverr in 2016 after finishing a course in graphic design. At first, I didn't get any orders, so I decided to improve my skills by taking more courses online and offline. Since I also studied software engineering, I really liked working in the UI/UX category. I got an internship with a company called The Nerd Camp, and after a few months, I got a job with a company called SMSAMI, where I worked for almost two years as UI UX Designer and where I got the title, "The Father of UI UX Design". Then, in December 2018, I decided to give Fiverr another try. Surprisingly, I started getting lots of orders, and within two months, I reached Level 1 and Level 2 status as a seller. I have achieved the top-rated status since 2021, and unexpectedly, Fiverr elevated my account to Level Two in June 2023 without any specific reason. I've always worked hard to make sure every order is perfect, and I've never received any negative feedback. With a 5-star rating, I've earned over $200,000 on Fiverr. This money has helped me support my family, buy a house, and even start my own team called Welldux, which focuses on UI/UX design. My goal is for Welldux to become a top UI/UX agency by the end of the year. I've always been loyal to Fiverr, and I've even convinced some of my offline clients to start using it. But about a year ago, my account started having problems. I tried everything to fix it, including upgrading to a Seller Plus account and getting help from a Success Manager, but nothing worked. Then, on April 18th, I got a shocking email saying that my account was disabled, some of my orders were canceled, and a meeting with a client was called off. Now, I have some questions for Fiverr: Is my eight-year career on Fiverr going to be ruined because of this? If there's any proof that I broke the rules, could you please show me? What should I do about the team I've built? Should I let them go? What about my regular clients who bring in $4,000 to $8,000 each month? Should I stop working with them on Fiverr? I'm waiting for your response and hoping for a solution to this problem

I started working on Fiverr for last 10 months but I didn't receive any order...I try my best and optimise my gig .... please check my gig and give me some suggestions how to i improve my gig and recieve my first order.

Hey there, I created a gig. I was already at the last page and was able to publish it, but i wasńt quiete sure about everything now so I safed and left. After coming back, I realized it must be published because the gig was now under active gigs. I choosed eddit and wanted to change a few things but I am just able now to see the first page. I cant continue and work on other pages from the gig! Even after pausing I cant´t work on my gig anymore! What should I do? Jana

Alhamdulillah I got the first order today

Have you heard the news? April is for AI! AI is not just a trend. It is here to stay and it's only going to continue to evolve and advance over time. For those wanting to remain competitive in this new economy, it’s important to embrace it with openness and eagerness to learn. The great news? You don’t have to figure it out alone. For the entire month of April and beyond, we are committed to equipping you with the necessary tools to navigate the realm of AI. Here’s everything we have in store for you: AI Webinar: Panel with the Experts Ready to make AI your trusted business partner? Join us next Thursday, April 18, 2024, at 10 AM EDT for an insightful panel discussion on strategies to leverage AI effectively in your business. Our list of esteemed panelists includes some of Fiverr’s own Software Engineers and Managers, alongside renowned data scientist & author, Eugenio Zuccarell. Don’t miss out on this opportunity for education and insight. Register here! AI Webinars We invite you to journey with us through our new webinar series titled “What About AI &...”. Here we will explore the relationship between AI and various topics, especially those shaping the future of work. Click here to catch the replay of the first installment of this series where Tech executive and chart-topping solo AI pop artist, Taryn Souther, shares her vision for the future of storytelling in the AI era. More webinar dates will be released soon. AI partnerships To support you on your AI journey, we have partnered with a few leading technology companies to offer you some exclusive discounts on select products and services. Explore the opportunities here. AI Hub Introducing your ultimate resource guide for all things AI. Our AI Hub is designed to provide you with the essential tools and resources necessary to thrive in this new world. With everything from videos to online courses, in-depth articles, and more, our goal is to educate, inspire, and empower you to excel with AI. Sellers can access the hub using this link. Buyers, we’ve also got a learning link for you. Visit the hub by following this link. The future of AI is bright, and we're committed to helping you make the most of it. Stay engaged with our upcoming events, webinars, and resources to stay ahead of the curve. Together, we can navigate this new era of technological innovation with confidence and success.

make unique ,simple and attractive title, description and gig image

I made it! Last night I received the following email: This is my Fiverr story: September 2020: Fiverr account created End November 2020: First GIG placed on Fiverr December 9, 2020: First order on Fiverr February 17, 2021: Fiverr Seller Level 1 reached May 15, 2021: Fiverr Seller Level 2 reached February 24, 2022: Email from Fiverr with their request to apply for Fiverr Pro March 15, 2022: Accepted for Fiverr Pro June 24, 2022: Reached all requirements for Top Rated Seller May 15, 2023: Approved as a Top Rated Seller May 15, 2023: 427 reviews May 15, 2023: 583 orders completed May 15, 2023: still 33 active orders For all newbies (READ AND LEARN): a) All this is achieved without staying online 24/7. I am only online when I am working on my orders. b) I am not using social media c) I am not promoting gigs d) I am not using discounts or coupons e) I am not using SEO f) My gig images are not perfect g) Not all of my gigs have the preferred gig size. h) My gig descriptions are not perfect i) I am not using GIG extras. I only use custom orders. j) I am not using videos k) I am not showing examples in my gigs. I only show 30 examples in my portfolio.

Anyone can tell me how I can get my first order. This is my Fiverr gig. https://www.fiverr.com/s/XrpPLP Any advice you can give me

Hello, I am a new Fiverr user getting ready to publish my account. However, I noticed when I switched back to buyer mode, I saw my thumbnail in my recent searches. It looked squished, as it had been stretched horizontally. I used the correct 1280x769px format. The images look great in my gig preview. I have noticed this horizontal defect in some other published accounts with a weird stretched search image, but the main images are fine once you click on the gig. Some gigs do not seem to be stretched on the search page. What am I doing wrong? Do I need to try another aspect ratio? I have tried both jpg and png at 1280x769. Thank you for your help!

Hi, I'm Erica, Been a member here for a while, My profile seems okay and my experience is top notch but I'm yet to get my first order here. What do I do?

Alright. About Watermark, I guess not.. Let me tag the Fiverr Staff here: @milos_siena or @Lena If possible, please guide the OP regarding the Live Portfolio option (mainly the buyer (OP's) was unable to see the option of displaying the delivered work on review). He contacted Fiverr Support but they were not able to resolve his issue. Thank you so much.

Then check your Gig Settings that your Live Portfolio option is enabled or not.. See an inserted image below: I'm referring to that option

I've already written to tech support, but they take a very long time to reply, and it seems that there is a bot answering, because instead of information about the live portfolio he gave an answer about what to do to make the gig appear in the search. About watermark - yes, this option active at this moment. Does that have anything to do with my problem?

And how can I turn it on if there's no checkbox next to it? It just says Live portfolio ON

Your screenshot is indicating that your live portfolio seems to be off? Anyway, I have found a thread where the screenshots are provided by OP of how that option looks like: Check the very 1st screenshot in the following thread and the part where it's highlighted in red. If your buyer has already closed the order and gave you a review then he cannot do anything. Edit: @mandyzines Sorry for tagging you in an old post. I was referring to that option. Please check the 1st screenshot posted by OP in the following thread (red highlighted part).

Why should I be more gentle and understanding? People are using AI to defraud buyers on this platform and Fiverr is allowing it. Are you OK with that? Because it seems to me you haven't read any of my posts, just done a quick glance to see the keyword AI and gone "aha!" just as I scan most posts from people to check for GPT before I decide to engage. You are currently posting ChatGPT content on the forum complaining about the fact that Fiverr caught you with two accounts and that it should change its policies to suit people like you. Essentially. Let's be honest here. I speak more than one language too - I live abroad. What's the privilege? I see a lot of hard work and learning. No, the real privilege is having a tool that you (general you) can use to communicate without having to learn all of the words, concepts, and ideas of the other language and thinking you can just make money using the tool. Why read the rules? You speak English now. You have ChatGPT, and now you can have a machine speak for you. Your argument is not good. My problem, as I told a Fiverr staff member who told me I was being "negative" about AI yesterday, is that people are abusing it. AI is just a tool. As my rents have always pointed out.

Yes, I'm familiar with pyroclastic flows, those are scary as hell. I remember when we had the eruption here. Given that I own a newspaper in the islands, we had to send people over there to report on what was going on. It was a much less explosive eruption than the one in Indonesia, but still impressive. ^ Ash covered large parts of the island. Our journalist, Ole Lie: Reporting on it, this was the only time I cried in 2021: Joselyn lost her unborn baby, then her house, and had to live in a container for 2 years while the local government dragged their feet. That was difficult to digest.

Here's the thing. For new seller, you can publish upto 4 gigs. If you push the '+' icon to create a new gig. Fiverr automatically redirects you to the gig page. It is an indication for you to remove a gig and create a new one. Base don your problem, I think you have an unpublished/paused gig alongside with your previous 3 published gigs. Therefore, you have to remove one from your seller profile to create a new gig.