shrutiiiii405 Posted July 26, 2020 Share Posted July 26, 2020 So recently I got a 1 star review from a buyer whowas not clear with their instructionsThey had forgotten to tell me about the commercial rights and after making order they told about that!They want free serviceThey don’t know the difference between pronunciation and tone!They don’t know what they wantHe said he will change the script because his client may change itHe forced me to do more revision than offered in the custom offerHe want me to know his tone and accent and pronunciation and do the voice over as per that which he didn’t even mentionedAnd at the end he leaved a 1 star fake review!!This is so unfair!I never got a review under 5 star☹I did my bestGave revisionStill this happen!Will CS help me to remove the review? Link to comment Share on other sites More sharing options...
humanissocial Posted July 26, 2020 Share Posted July 26, 2020 No they won’t. That is the reality of being in a marketplace. Accept it and move on. Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 26, 2020 Author Share Posted July 26, 2020 No they won’t. That is the reality of being in a marketplace. Accept it and move on.There was not my fault though!Thank you for your reply:) Link to comment Share on other sites More sharing options...
ahmwritingco Posted July 26, 2020 Share Posted July 26, 2020 Generally speaking, Fiverr tries to respect a buyer’s feedback as much as possible. They’ll only remove a negative review if it’s abusive or has been left with the sole intention of damaging a seller’s reputation.Your 1* review doesn’t fall into either of those categories, so I can’t imagine CS removing it. Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 26, 2020 Author Share Posted July 26, 2020 Generally speaking, Fiverr tries to respect a buyer’s feedback as much as possible. They’ll only remove a negative review if it’s abusive or has been left with the sole intention of damaging a seller’s reputation.Your 1* review doesn’t fall into either of those categories, so I can’t imagine CS removing it.But the thing is this kind of reviews can damage the Seller’s reputation! CS should also think of a seller’s side. Isn’t it unfair! Link to comment Share on other sites More sharing options...
ahmwritingco Posted July 26, 2020 Share Posted July 26, 2020 But the thing is this kind of reviews can damage the Seller’s reputation! CS should also think of a seller’s side. Isn’t it unfair!You’re doing pretty well. You already have 13 reviews. Hopefully the negative review won’t affect you too much. Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 26, 2020 Author Share Posted July 26, 2020 You’re doing pretty well. You already have 13 reviews. Hopefully the negative review won’t affect you too much.Thank you so much. I also hope so 🙂 Link to comment Share on other sites More sharing options...
humanissocial Posted July 26, 2020 Share Posted July 26, 2020 There was not my fault though!Thank you for your reply:)I know it isn’t. The reality is the same whether it is your fault or not. That’s the nature of reviews. They aren’t always fair or accurate. Sensible buyers know that, so don’t worry about it.This is just the way it is. Focus on things you can control instead of things you can’t. Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 26, 2020 Author Share Posted July 26, 2020 I know it isn’t. The reality is the same whether it is your fault or not. That’s the nature of reviews. They aren’t always fair or accurate. Sensible buyers know that, so don’t worry about it.This is just the way it is. Focus on things you can control instead of things you can’t.Ok sure, Thank you so much 🙂 Link to comment Share on other sites More sharing options...
humanissocial Posted July 26, 2020 Share Posted July 26, 2020 Ok sure, Thank you so much 🙂You’re very welcome. I find increasing my rates and targeting a niche repels the bad buyers and attracts the good ones. There is a lot you can do to deflect the sketchy buyers. Link to comment Share on other sites More sharing options...
developerimran Posted July 26, 2020 Share Posted July 26, 2020 On this market place some of clients accidently did this or push to did this. Whatever it’s their own choice.Never mind it for that. Just keep your rating 90+ up you have no problem on that okay. Just move on. Link to comment Share on other sites More sharing options...
hassannawaz0303 Posted July 26, 2020 Share Posted July 26, 2020 I wish I could say that the CS will remove this 1 star review but unfortunately , the rules are way too tough to grant you any relief in this case which is a bitter reality of this marketplace seemingly preferring the buyers a little too much. The worst thing to know is some buyers never understand how important are these reviews for the sellers especially for the ones in their starting stages. Anyways I hope the best for you and wish you come up stronger from this harsh and unfortunate experience. Link to comment Share on other sites More sharing options...
insight_street Posted July 26, 2020 Share Posted July 26, 2020 And don’t try to contact CS with this subject. You even get a warning for “review manipulation” if you do so. Link to comment Share on other sites More sharing options...
jeffry_designs Posted July 26, 2020 Share Posted July 26, 2020 Better to move on. You cant expect everyone to leave a 5 star. I’v had similar experiences, just mention on the review that you are surprised to see this 1 star review and state the above on your review. So that another buyer would see your review and understand what really happened in that order. Link to comment Share on other sites More sharing options...
mariashtelle1 Posted July 27, 2020 Share Posted July 27, 2020 But the thing is this kind of reviews can damage the Seller’s reputation! CS should also think of a seller’s side. Isn’t it unfair!I highly doubt that fiverr will help in your case. I read a review and it’s his personal opinion regarding your service. Reviews removed only if they violate fiverr TOS and yours doesn’t.reviews can damage the Seller’s reputation! CS should also think of a seller’s side.No they shouldn’t. It’s up to you to deal with your buyers and fiverr is encouraging buyers to leave a review that they think is fair and deceive the service.If everyone will have only 5star reviews it will be very suspicious. There are already rumours that sellers with all 5stars are scammers and their reviews are bought. Link to comment Share on other sites More sharing options...
wordpressn Posted July 27, 2020 Share Posted July 27, 2020 Nope. Thats one of the things i don’t think we’ll ever be protected from. It has happened to me as well. In the end i Basically did everything for free to only get a 1 star because she planned on not paying or leaving 1 star, from the beginning. Link to comment Share on other sites More sharing options...
veniceart Posted July 27, 2020 Share Posted July 27, 2020 it’s a part of any sort of business. leave it ! go forward … Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 27, 2020 Author Share Posted July 27, 2020 On this market place some of clients accidently did this or push to did this. Whatever it’s their own choice.Never mind it for that. Just keep your rating 90+ up you have no problem on that okay. Just move on.Yes, I have. Thank you? Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 27, 2020 Author Share Posted July 27, 2020 I wish I could say that the CS will remove this 1 star review but unfortunately , the rules are way too tough to grant you any relief in this case which is a bitter reality of this marketplace seemingly preferring the buyers a little too much. The worst thing to know is some buyers never understand how important are these reviews for the sellers especially for the ones in their starting stages. Anyways I hope the best for you and wish you come up stronger from this harsh and unfortunate experience.Thank you so much for the support? Link to comment Share on other sites More sharing options...
fouziafaiz990 Posted July 27, 2020 Share Posted July 27, 2020 You can’t do anything about this. Its hard but accept it. Get more 5 star reviews and forget about this 🙂 Best of luck for future Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 27, 2020 Author Share Posted July 27, 2020 You can’t do anything about this. Its hard but accept it. Get more 5 star reviews and forget about this 🙂 Best of luck for futureThank you so much,It’s more hard to accept when it’s not for my fault! Link to comment Share on other sites More sharing options...
fouziafaiz990 Posted July 27, 2020 Share Posted July 27, 2020 Thank you so much,It’s more hard to accept when it’s not for my fault!You are right. Similar happened with me. A buyer placed his 2nd order and on his 2nd order he gave me 1 star review. For first order he didn’t left any review. If he wasn’t satisfy with my services then why he came back for 2nd one. His 1 star review was totally unjustified. And i was surprised after giving me 1 start review he texted me that “I suppose you wouldn’t work for me anymore or would you?”. He still wanted me to work for him. I don’t know why he left a bad review.So i can completely understand how bad it feels and also when its beginning of your career on this platform. Link to comment Share on other sites More sharing options...
shrutiiiii405 Posted July 27, 2020 Author Share Posted July 27, 2020 You are right. Similar happened with me. A buyer placed his 2nd order and on his 2nd order he gave me 1 star review. For first order he didn’t left any review. If he wasn’t satisfy with my services then why he came back for 2nd one. His 1 star review was totally unjustified. And i was surprised after giving me 1 start review he texted me that “I suppose you wouldn’t work for me anymore or would you?”. He still wanted me to work for him. I don’t know why he left a bad review.So i can completely understand how bad it feels and also when its beginning of your career on this platform.I’m just scared that other buyer’s will see the review and may they don’t order for that one☹ Link to comment Share on other sites More sharing options...
harendrasingh21 Posted July 27, 2020 Share Posted July 27, 2020 No they won’t 🙂 Link to comment Share on other sites More sharing options...
hk_wordpress Posted July 27, 2020 Share Posted July 27, 2020 So recently I got a 1 star review from a buyer whowas not clear with their instructionsThey had forgotten to tell me about the commercial rights and after making order they told about that!They want free serviceThey don’t know the difference between pronunciation and tone!They don’t know what they wantHe said he will change the script because his client may change itHe forced me to do more revision than offered in the custom offerHe want me to know his tone and accent and pronunciation and do the voice over as per that which he didn’t even mentionedAnd at the end he leaved a 1 star fake review!!This is so unfair!I never got a review under 5 star☹I did my bestGave revisionStill this happen!Will CS help me to remove the review?Will CS help me to remove the review?Not at all.You can not tell anything about review. It is out of TOS. If you send message about change or remove review, you may receive a warning from fiverr. Link to comment Share on other sites More sharing options...
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