i am new here. 15 number of completed works has been charge back by a fraud buyer . for this my order completion rate become 92% to 84% . and also for this i lost my level-2 seller Badge.now i am in great problem to getting new work from buyers. How can this be solved?
Ask customer support if they will help you with this. This is definitely fraud and should be contested by fiverr.
Prepare any evidence that show this is pure buyer fraud.
I think it will help fiverr support to make a decission.
But remember it can’t guarantee.