Fiverr Community Forum

2 FA authentication is a little overzealous

I’d activated 2FA as soon as I’d noticed it’s finally there - thank you, Fiverr! :green_heart:

However, I had 3 laptop restarts lately and every time when I wanted to log in again, I got told that it’s looking as if I’m logging in from a new device (which is when the 2 FA should come into play indeed), only I’m not, and I had to get and type in the code. Same old laptop, just the typical Windows laptop restarts (system updates, Excel crashes, bluescreen … ;))

2 Likes

Me too!

Me too!

It is annoying and time consuming. :weary:

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That’s strange. This isn’t supposed to happen.

Is your browser set to accept cookies? If not, this could be the issue.

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it will be better for you to communicate with the fiverr support team.

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So now Fiverr doesn’t only think I have a new device after windows restarts or laptop shutdowns because of power cuts but as well when I log out of my Google account :thinking:

1 Like