First post and new seller. First, I updated a Gig Image with 3 professional looking images because it was getting a lot of attention. A buyer who already placed an order contacted me about communicating outside of Fiverr by phone. I messaged him explaining a “call outside of Fiverr is a TOS violation”. This was flagged. Then I messaged him a second time explaining that “[a] message I sent was flagged for review as all communications outside of Fiverr are a TOS violation.” This was also flagged.
Only the second message had the following review by Fiverr: “After we reviewed your message, it was approved and received by on 18 Feb 05:08”. The first message does not have anything below it.
Today I have 0 impressions on 2 gigs that are current. I can only see 1 out of 2 Gigs if I logout–the one which caused a TOS flag is not visible.
Question: What does this mean? Is Fiverr still investigating? Will I be banned? Did updating the Gig images potentially cause issues?