I am a level 2 seller and my top-selling gig has lost it’s raking a few days ago.
There was an order which was started on 28th of May and I delivered on the same date and buyer asked for the revision and I asked them something but after that, they did not respond me and it had been passed 20 days and then I asked CS to cancel my this order and they did it cancel.
So my question is, do you people think that as this order was in revision state for the 20+ days, can it be the reason of de-ranking my gig? Does the algorithm note this thing? If yes then it can be the reason for de-ranking because the algorithm might think that this seller is taking too long for revision but in actual the buyer was not responsive.
Please share your thoughts.