Fiverr Community Forum

$250 Refund

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I have recently purchased something on fiverr of $250. Seller didn’t have enough knowledge about that thing so he ask to cancelled the order.Also, i have cancelled the order and order was mutually cancelled.
I have now $250 in my Fiverr balance. Can i withdraw all this money to PayPal (i.e $250) or it will be remained available for my shopping balance for future purchases?
Anyone have this experience please share.

Thank you!

It’s in Fiverr’s TOS that refunds stay as Fiverr balance. You can try asking Customer Support if they are able to return it to your Paypal account, maybe they will as $250 is a huge amount… Not sure though, but there’s no harm in trying.

I hope they will returned it