Fiverr Forum

$30 Worth of Incomplete Gigs!


#1

It’s so frustrating to have someone pay money for a gig, then disappear. Some of the people joined, ordered, and haven’t been back on Fiverr since they’ve ordered. I don’t understand why. I always respond right away when I get an order, so people will know to send the required information, but it still doesn’t help avoid this issue. Now I gotta have CS cancel the orders.



I know some people say to leave the “instructions” blank, but I rather not do that.



I’m just frustrated, so I thought I would rant a little bit.


#2

I have a few ones that are a month old as well. Smh.


#3

Yeah, and what really irritates me about that… is that you could possibly lose your level(s) when you cancel all of those orders. :frowning:


#4

My question is: Do they affect if we leave them there? I also have an order like that but I don’t mind… if it doesn’t affect :wink:


#5

Reply to @prohelper27: Are you sure about that? I thought mutual cancellation don’t affect ratings. Of course for buyers who are not active, mutual cancellation will take time, but won’t that be an option?


#6

I have a few from a few months ago which are incomplete, just going to leave them in case they activate them at some point :slight_smile:


#7

Oh wow, I guess I should leave them alone. It just sucks to see them pile up and knowing my balance is really $30 less than it really is. Fiverr is so unfair when it comes this cancellation business. I understand that forcing a cancellation will have an effect, but if I need them to cancel something for a good reason, that should not count against me.


#8

I’ve had this happen to me in the past and just left them alone as the buyers eventually came back and ordered!


#9

Cool. I just had one respond, but unfortunately not with the information I need. So now the clock is ticking. We’ll see what happens.


#10
oldbittygrandma said: one of those activated over a year later, I wish I had not cancelled them.
hmm I have three outstanding at the moment, upon your advise and statement from a previous seller having an order activated after a year, I do believe I will stop calling for them to be cancelled...


#11

Reply to @asprin: It doesn’t affect ratings, it affects your levels. Many have been demoted a level or even two levels due to mutual cancellations. As for how many cancellations vs. complete orders would cause this, we do not know. Fiverr bases it on a certain percentage.


#12

I think Fiverr should have a system where they sent messages to seller via email telling that the gig has completed. or do they?


#13

Reply to @bachas85: Lol, You’re right. I’ll just give them the silent treatment. I wish buyers would at least respond once though. The one that finally responded still hasn’t submitted her information, so now I have to deliver a message to stop the clock. :frowning: