Fiverr Community Forum

36 day late undelivered order

I ordered an express delivery gig for $210 for a whiteboard animation video, which was never delivered. I am requesting a refund, and the seller refuses to produce the refund. . .what should be done?

After over 30 days of undelivered work, seller ******* refuses to refund $200 made for order #FO12DF56B243.
This gig was ordered for express delivery which was 8 days.
I am requesting that my feedback be removed and that a refund be issued immediately due to undelivered work and unacceptable customer service. …

Contact customer service for assistance and submit a ticket.

For future orders make sure to click on the “Request Modifiction” button to prevent the order from getting marked as complete.

If you have left a feedback, this means that the order was delivered.
However, as the moderator already mentioned, you should contact CS.
Nobody in the forum can help with this. We are not employed by Fiverr.

I do not think the order may not be conveyed.

Perhaps you ask different conveyed by the seller.
Some days I received the bad feedback, the fault of the buyer.

I give them all the jobs report and the buyer gave a bad review.
It is a total quality reports with the software and work on existing conveyed by appointment.

We recommend that you read gigs before ordering, so there is no problem at the end of work.

With no work done for free in fiverr

hey lrob249, I know how it’s feels when you didn’t get the work and money both. Just follow the steps recommended above. contact support leave a msg with order no. They 'll review it and surely get your money back from seller.