This is my 3rd time suffering with Chargebacks, Fiverr You guys needs to step up in this Issue!
This is another situation where the buyer marked the order as complete and gave me 5 stars, and after a week i see the same order as been canceled and I have a big negative balance in my account!
And Fiverr Support team always says: " there is no way around that process. Whether or not the order is completed with 5 stars or not".
They Should do a coding that: WHENEVER A CUSTOMER MARKS THE ORDER AS COMPLETE, THIRD PARTY APPS OR WEBSITE SHOULD NOT GET A REFUND, they should also include in their TERMS OF SERVICE.
Because this problem is not affecting fiverr is affecting us THE SELLERS, The Buyers gets OUR WORK and THEIR MONEY BACK. And we Stay with a negative balance to Pay FIVERR, that’s not Fair!
SELLERS please share your thoughts!
I’m so sad and tired of this situation.