As promised, here’s my Five Secret Tips I used to get myself to being a TOP Seller on Fiverr.
Tony Robbins, famous life coach says “Success and failure leave clues. Do what other successful people are doing and you too, will achieve the same, if not even GREATER success than they did.”
That being said, here’s my 5-secrets to how I became a Top Seller
Step #1. Don’t be rude to sellers who might have ignored your instructions
This one can be a bit aggravating. A buyer orders your base Gig for $5 and they really need to order the $5 base gig PLUS your $20 extra for a total of $25. You gently remind them of that and you wait for an answer. And you wait a few more days. Then it’s day 5 – the day before you have to deliver your gig, and you finally get a message, “Hey, how’s my gig coming?”
Don’t get angry. Don’t get depressed. Don’t lash out and be rude. This is NOT what you do under any circumstances.
Be kind and courteous and remind the customer they ordered the $5 gig from you and they simply missed the Extra. Getting the Buyer to say YES to your Extra is surprisingly easy, once you understand the science of how the human brain is wired. Because we’re all wired to say: YES. Here is what you write to them so it get them to BUY the Extra.
"Hello (buyer handle here)
Thanks for responding. I’m pretty sure you wanted the extra service and I’m happy to do that for you. Most customers are ordering my base gig for $5 with my ULTRA package for the (1) $20 extra. It’s my most popular gig, and the one that generates the most results for my Buyers, too. If you’ll please order that today, I can most likely deliver this one tonight or tomorrow."
This is the language that sells them on the bigger $20 extra you might have. Trust me, it works like a charm.
Step #2. Getting GREAT feedback from buyers.
Incentivize your buyers to give you great feedback when you deliver your work. Offer them a 30-day round trip FREE tweak to their website, graphics or good marketing advice when you deliver the work. In my case, I told the Buyers to let me know if their creative copy writing needs a free tweak. 97% of them love it just as it was delivered. But they remember the offer I gave them. Free tweak or a free edit 30 days from now.
It generates GREAT results on feedback. and if you still don’t get a glowing testimonial, and they just say: Order Completed with NO feedback, it’s no big deal.
You still click the positive feedback button and say positive things like “Wow, thanks for the work. I appreciate the gig. Happy to work for you again.”
New Buyers will be scanning your work, and if they just see row after row of Order Completed, Order Completed… it’s not going to do much for you to getting a Gig. So be positive and say nice things about the past Gigs regardless if you get feedback or not.
Step #3. Dealing with Negative Feedback.
Once again, do not get negative and post a crappy remark on the job with a thumbs down aimed at your Buyer. Message the Buyer and politely suggest you mutually cancel the job and do a refund with a promise the Buyer removes the negative remark. Or, be pragmatic and ask them if you might have mis-understood the task and you’d be happy to do it over again. Once again, negotiate the removal of the bad mark in exchange for the more polished work you deliver them.
Keeping a high score of 97% - 100% goes a long way with Buyers when they go hunting for sellers.
Step #4. Understand that Buyers Judge a Book by it’s Cover
It’s not fair, but this is how life is. The pretty shiny things get clicks. The dull and boring looking Gigs will simply get ignored. If your gig looks plain vanilla, then don’t expect a lot of Buyers knocking on your door.
If your graphics skills are not so hot, then find a Fiverr freelancer that has killer graphics. You’d be shocked to learn just how many Fiverr’s I wrote their gigs for. They were good in graphics, but their copy writing skills were not so hot. If this sounds like you… then find someone who does great videos, great graphics or killer copy so they can help make your gig shine and stand out from the pack.
Step #5. Ask the Fiverr Editors for help
The good book has said, “You have not, because you ask not. Ask and it shall be given unto thee.” Which simply means “speak up,” and ask once in a while. I asked Fiverr for a boost in my visibility and I got it. Gee, that wasn’t so hard.
Now, I asked to be promoted to TOP Seller and this is not what happened, of course. I asked for a boost in visibility, so when people went searching for Writers --> Copy Writing. My gig showed up a little higher on the first page. That tiny boost in my gig visibility is what helped me earn over $1,000 in December. I needed Christmas Cash so I asked for help from Fiverr and I got it.
Good luck to all of you out there. I hope 2013 is a really great year for us all.