So I had a buyer who rated “would recommend” 3 stars on the 10th.
When I screen shot his review and sent it to him and asked the reason. This was his response:
"o no I am very satisfied
I just don`t have anyone to recommend the service to
I didn`t really understand the star rating can I still change it for you?
this is my first fiver experience"
I contacted fiverr support and found out the only way to fix this is to get the buyer to message them. They provided me with a link for the buyer but the link wasn’t working.
After that, I sent the fiverr support email address to him. But now I only have 3 days before this becomes permanent and the buyer is yet to come online.
I keep getting that the star rating is a reflection of buyers experience here on fiverr. But everyones experience here is different.
Sellers are here working hard every day and it is unfortunate to have 1 passing buyer affect our record permanently.