Fiverr Community Forum

50% job done. now can i get my money?

Buyer order me for find 1000 companies but i find just few leads. now he want to pay some. now can i modify this?

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No, you have to deliver what you both agreed for the gig, if you can’t complete the gig then you can ask for a mutual cancellation.

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You need to refund all his money. It’s all or nothing.

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As so often, Fiverr’s Seller Help Center has the answer, even in the FAQ

Orders can not be partially cancelled or refunded at this time. Once an order is created and there is a need to partially cancel/refund your buyer, we recommend that you ask your buyer to place a new order. Once that new order is created and then marked as complete, you can cancel the original order.

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Reading is a wonderful thing.

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and yet, some people choose not to…:cry:

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