My response rate went from 100% to 50% overnight (literally). I have responded to every inquiry with the exception of an inquiry I received with a message that Fiverr would block this person. Should I have tried to respond to that person? I didn’t have an option to, because or the block Fiverr put on. There was no box to type into or anything. I went back to check it. It really was a spam message, so I didn’t think much of it, until I say my rating.
I have a 100% order rating with no cancellations, but I’m worried that this will impact a buyer’s willingness to work with me.
I’ve worked so hard to provide great customer service.
Any advice or thoughts will be appreciated.