I had a client who placed 6 orders and canceled them right after with some lame excuses like he found a better solution and I didn’t messaged him right after he placed the orders or that my gig requirements asked for something else and so on. In my gig it says clearly to message me before placing an order which didn’t happened of course.
My opinion is that the buyer wanted to ruin my profile and my stats by canceled orders.
I contacted support but as always 0 support from fiverr… they told me to just agree to cancel
Beside that my cancellation ratio will increased my stats and ranking will be affected they deny it…
This is not the first time I deal with trollers and fiverr support does nothing to them.
I’m tired to give fiverr 20% of my profit and receive 0 support.
What do you guys think about this? Does this happened to you? How did you deal with? Did support helped you in any way or they just tried to get rid of the situation like in my cases?