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90% over the course 60 Days VS evaluation month

Hi,
I’m confused about these rules.
so, I have completed my last order yesterday that is late and impact on my delivery time become 88%, at the delivery time says “deliver 90% of your orders on time, over the course 60 Days”.
But as I know evaluation is each month at 15.
so, my question is do I only have 7 days to fix my delivery time before 15 at this month or I have 53 days to fix it before I get demoted?
thanks for advance.

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I think you have two months. A similar thing happens with my response rate. They don’t demote my level’s first evaluation. But I fix my response rate in the next few weeks.

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Thanks for your answer, it makes me relax now :slight_smile:

wait 2 months … it will be fixed…

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