I just got an order from a buyer that I asked not to contact me and told I did not want to do business with.
This client constantly requested work within hours and if I couldn’t do the project asked me “Why not?” In addition, I was asked for discounts and breaks, and if I refused then I would be asked to explain why I was not willing to do so. She would then say she is a seller too and understands how difficult clients can be, right before telling me I need to give her free turnaround service or just do her project for $5 because “It’s not much more than your 200 word limit.”
Of course, this person is also a seller, so they have to know that if I cancel then I’m the one that gets screwed. I have already had once cancellation this week because a new buyer placed duplicate orders, and believe me my orders dropped to nothing after that.
CS was no help in that matter, same as in any matter that involves a cancellation in which the seller did nothing wrong but still has to take the demerit. I’m not optimistic that they will do anything but side with the buyer in this case.
Am I wrong? I know I’m not to only person to deal with this. What did you do?