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A buyer order me without asking for price on my basic and give me bundle of changes for 5$

A buyer order me without asking for price on my basic and give me bundle of changes for 5$ and i’m really frustrated cause this is 4th time in last 3 month i was about to reach level 2 now i’m on level 0 because of that can someone tell me how can i cancel this order and also turn off the auto order?