Fiverr Forum

A buyer send me this message! what should i do?


#1

Hi, I want to cancel my order
FO6122397D***
and I have not been able to connect with fiverr

what should i do! cancel this order , will it affect in search ranking?

https://www.fiverr.com/arberleka/spray-your-logo-in-wall my gig


#2

Any cancellation whether initiated by you or the buyer will affect your gig and search ranking.

However, once a buyer initiate a cancellation request, in most/all cases, he/she gets the order cancelled.

Cancel the order with a good response.


#3

did you complete the work ? did he ever asked for the revision ?


#4

We are waiting for the buyer to submit the requirements.
Until then, the countdown for this order will not start.

the buyer just placed the order & dont give more info about what he want.


#5

ah…got it.
that happened to me as well…
only option is to accept his dispute of cancellation then!
all cancellation would affect your order completion rate ! dont worry about search ranking !