Fiverr Forum

A customer canceled an order 9 days after delivery on time, closed and paid


#1

A customer canceled an order 9 days after delivery on time, closed and paid, with a rewiev of 5 stars and a tip of 5 dollars. The web not only gave back the money after this time but also that I am under the levels that are now important for basic things like seeing the buyer request. I do not know how he reacts.


#2

Do you think he got what he wanted?


#3

It happens - this was a $55 dollar order - that got cancelled after 3 months- and great review.

Some people scam, plain and simple- the 5 star review and in your case a tip - doesn’t matter to them, because - they never planned on paying for your service anyways, and requested a refund from Paypal - so they know they’ll get their money back eventually – and they feel they’re not losing out either way.

The GOOD thing is that CS bans the accounts of people who abuse the system like this.


#4

If he had not got what he wanted, he would not have left a 5-star review, nor tip, much less specified that he liked the work during the process until I asked him if everything was correct before delivering as I do with all my clients. This is not a question of my work as an illustrator, this is a scam. Please don’t make it look like my fault or something that I can handle when I handle the order as it should, when it’s been 9 days to cancel the order. Thank you.


#5

Thanks for the comment and the understanding, I would like that fiverr can help us in another way in addition to closing the account to the client, because my levels descended exaggeratedly and that I can only recover with hard work. I guess now I will double my efforts to keep my levels above 96 for the next revision, unfortunately we can not prevent these scams, I just hope it does not happen again.


#6

I understand what you are saying, let’s be weary of said situations and communicate properly so we may all have a safe and good experience.


#7

it can be a chargeback


#8

Sorry, this happened to you and @nannyvainilla. One day karma will come knocking on these con artists :door:.


#9

It’s PayPal dispute. Now day by day it’s increasing in fiverr. Fiverr should find a way stop the issue.


#10

Communicating properly doesn’t deter a thief… it’s not about that