4 weeks ago I did a job for a client and finished the work on time. I received 5 stars review and perfect feedback from my client.
Yesterday I received the following message from Fiverr:
A dispute was opened via PayPal for your order ***********: ****************. As a result, we have to cancel this order and ask that you discontinue your work.
After that I checked my Fiverr account and I realized that my balance was negative!
I wrote a ticket to Fiverr Support and somehow they explained me that it doesn’t depend of them because they don’t have the funds now.
I understand the explanation but I would like to show the situation from seller point of view:
- We work offering a service in a marketplace that we really trust
- We deliver the gig and recieved perfect review.
- We get paid and we withdraw the money or even we spend back in Fiverr buying gigs (I do it)
- One day we receive dispute notification. Our balance is negative, now we owe money and plus we realize that we were working for FREE (and it was not our will, because if we want to work for FREE we can do it for any ONG, I did many times and it was a pleasure, but I don’t want to do it for “clients” that are taking advantage of a situation and scamming honest sellers).
Now, knowing this scenario I’m so scare to offer my services. Who is taking care of honest sellers? Who is protecting us from scammers? The current scenario shows that scammers can do their stuff in peace getting gigs for free, they just order and then they fill a complain. If somehing happen, they open a new account and so on.
I feel so upset about this situation. I’m honest seller and plus I’m service buyer on Fiverr. I spent good money on last months buying gigs. I finished many successfully projects. I’m using Fiverr for more than 6 years ago.
What is the reward for working honestly? Scammer client enjoying the result of my work for free and honest seller with negative balance…