Fiverr Community Forum

A seller completely deleted my website

Dear all, I bought a service from a seller that delivered me for 3 times a bad job with low quality and uncompleted activities. He doesn’t want to cancel the order saying it worked 6 days on it.
But the main point is that he completely deleted my website yesterday and now my online business is offline. He said “don’t worry I’ll fix”, “don’t worry 1 hour and site will be online”, etc…
Now he asks me to close the deal because the job is done he said. Actually nothing works.
Who pays for damages? Fiverr? Seller?
Thanks,
Giovanni

3 Likes

That’s not good - sorry this happened to you.

First, talk to your host. It may be they have a backup your site can be rolled back to.

Cancel the order - through CS if necessary.

For the future, maybe choose someone with a more realistic price for your work … ?

5 Likes

If websites is wordpress. Maybe he has delete important plugin. If you access your woredpress dashboard access. then find which plugin did deleted.

1 Like

Maybe Its the plugin? U can try login in to WordPress dashboard

1 Like

He installed a new wordpress over mine…

Sorry to hear about it. Do you have a back up of your previous website? If so, upload that and also contact CS to terminate the order between you and the seller, and get a full refund.

Ohh sorry to hear your story i am fell very upset for this happened to you. :hushed::expressionless: