Fiverr Community Forum

A seller ordered one of my gigs without giving me enough information to work

My gig is about giving online classes. Of course, my gig asks buyers to answer some questions before they can order, so I can really have all the information I need to start working.

However, a buyer ordered my gig , answered the questions but he didn’t really answer clearly what I needed to know. I have written many messages to him , I have asked the resolution center to tell the buyer to cancel the order or to send me the information. But, he hasn’t shown up yet.

What should I do? The time is running out and the buyer doesn’t answer any of my messages or the resolution center request.

I don’t wanna have a late delivery or cancel the order by myself, since these affect my feedback.

Please help meeee, I really need your advice.

Thanks :slight_smile:

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The same situation here. I dont know what i can do.
Moderators can answer please ?
Thanks

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