Right now, I’m not very happy.
Yesterday, I got an order on my lowest gig package for my best selling gig. It was for $200. Immediately I got that order, I had a really bad feeling about it. My instincts were right.
In the requirements box, the buyer put “Hy”
He went offline. I tried to contact him for up to 24 hours to no avail. Finally, he replied, and guess what? with a cancellation!
The reason for the cancellation was - “We couldn’t agree on the price”.
This got me interested and I immediately replied asking for the project details to see if we could discuss. I thought I could tailor a package to suit him without affecting the price and without cancelling.
Thank you for contacting me. Before we go the cancellation route. Can you kindly explain what you require and if I can cover it under the ordered amount?
I will be happy to help.
After I reached out to him, he said
"it’s my mistake to order you , I’m ordering my friend gig and same pic also attached on his gig , so please cancel this I wil give you 5 star
sorry for this mistake"
At this point, I got even more interested. I asked him to send his friend’s gig-link, but he refused and kept promising me 5 stars.
Later he started sending series of messages asking me to send his money and cancel it. I explained everything to customer support and they cancelled it.
Now here is the issue. I don’t have gazillions of orders, the cancellation has taken me down to 92%. I just became a TRS and I also just got my gig featured. 10 days to go.
That dude is obviously a seller, but I don’t fully understand his motive. I took it to CS quickly so they don’t accuse me of trying to manipulate ratings etc.
(Ps. Apologies for my spelling and grammatical mistakes. I typed this really fast because I was furious. I feel better now)
Time to double the hustle!