I joined Fiverr about four months ago and I have a couple of gigs. I have one that is performing very well and one that is practically invisible. Yesterday, I got an order on the latter gig. However, when I opened the documents, I realized the buyer wants me to write an entire research article for school (sigh). Clearly, it’s against the TOS! So I contacted CS, but they haven’t reverted. So should I cancel the orders directly (he placed two orders, both academic), since the date of delivery is tomorrow. If I do cancel them, will it effect the ranking of my other gig which is performing very well? My order completion is currently 99%. I just don’t want my good gig to be effected by this.
Thank you in advance!