Hey community and fiverr-team,
Most recently, I noticed that I have trouble “controlling” the amount of orders that I get, which is quite an annoyance.
We sellers have the obligation to deliver in a given time frame (sure, there is no penalty for a delay except the fact that a buyer can cancel his order 24 hours after the initial deadline has passed), but we do not have any control over the amount of orders.
It goes a bit deeper than this. Let’s look at my standard gig - I offer a translation of 500 words in 2 days. I explicitly state that anyone who needs a translation over 1000 words should contact me beforehand, which is rarely done. People can just go ahead and order up to 7500 (!) words for translation (Gig multiple x 15), but this doesn’t change ANYTHING about the time frame that I have to complete the order.
Taking this into account, I sometimes have days where I have to finish a multitude of orders, which can be really stressful.
Now, the only solution that I have when i’m actually “overbooked”, as fiverr calls it, would be either the Vacation Mode (which is only available for 28 days!) or deactivating my gig.
I thoroughly understand why fiverr limits the vacation mode to 28 days - If you have so many gigs that your Vacation Days are used up and you’re still overbooked, you’re forced to deactivate your gig, resulting in not showing up anymore in the search results and giving other sellers the opportunity to show off their gigs and get orders.
My suggestion to get a better hold of orders would be the following addition (Looking at you, fiverr!)
- Make sure that the delivery time is only valid for a SINGLE gig order. Every gig multiple adds the delivery time of 1 gig.
- Please, please, please give us the option to set an “Active Order Limit” which enables us to limit our currently active orders to, let’s say, 5 or 10. If our “Active Order Limit” is reached, buyers interested in our gig can either place their order in a queue (in which the order moves up / becomes active as soon as one of the active orders was delivered) or have the option to purchase a similar gig from a different seller (offering other sellers the opportunity to gain a client). This would be beneficial for all sellers.
Feel free to comment and add your suggestions to improve this system.