Fiverr Forum

Ability To write email address?


#1

email addresses are not allowed because we might communicate off fiverr.sometimes my buyers need to assign full premission to my email Recently i sent email to one of my buyer .and fiverr sent warning to me .and i pinged Support …
They Responded :
just write in the messages that you are sending your buyers why do you need the email for, that’s it.when you are communicating with the buyer, you send them the email address and write in that same mesage what do you need it for.

Regards

Fiverr Customer Support


#2

Sending emails or exchanging contact information is simply not allowed and violates Fiverr’s terms of service. It’s best to let your clients know this information. You wouldn’t want your account restricted.


#3

I have made websites and never needed anyone’s email. Usually you login with a nicname you have chosen.


#4

Thanks


#5

exchanging emails are not allowed on fiverr. and when fiverr is providing us every facility then why do wen need to exchange emails.


#6

i think fiverr does not allow for emails…so maybe next time u let your buyers know


#7

A lot of people want to share using Google Drive and such, but there are still links where you don’t need to share an email to do it.


#8

Sharing Email address violates Fiverr Terms & Conditions. But I think there is no option to share files bigger than 30 MB. Fiverr needs some options for these type issues.


#9

It is against Fiverr Terms and Conditions,if your account is precious to you then don’t do it.


#10

Aggreed !


#11

Do you share your website on your fiverr profile and is it allowed?


#12

Great idea!


#13

I am A shopify developer. So I must provide my email address. Because If I not provide, there is no way that clients make me an staff member of their store and also I am not able to start the work .
So what I supposed to do then , if I not provide the email address???


#14

Same problem withe me !


#15

Well the OP actually answered the issue… You only supply an email address when it is absolutely necessary and you state CLEARLY in the SAME MESSAGE why you need to give or receive an email address.

e.g. Dear Mr Smith, as you have asked me to be an admin on your Facebook account https://■■■■■■■■■■■■/MrSmithsFacebookpage/ I will need to give you my email address so you can enter it when setting me as an admin role on the Facebook page

P.S. As a side note… if the text below is a quote from Fiverr support - who taught them English? :o

==
They Responded :
just write in the messages that you are sending your buyers why do you need the email for, that’s it.when you are communicating with the buyer, you send them the email address and write in that same mesage what do you need it for.

Regards

Fiverr Customer Support


#16

To my knowledge all of the gigs that require the exchange of information such as skype consultations or in your case an email address for your gig, will have to get approved by fiverr. If you don’t get this approved your are risking your account.


#17

any type of outside communication activity with fiverr buyer is strictly prohibited in fiverr.

so please be careful and don’t send any type of outside contact.

thanks


#18

Snapshot is available !


#19

Response Regarding Paypal Request From buyer !
I would advise you, for the future, to write in your gig description that for the purposes of the gig you will need to request PayPal details/contact/payment information etc. from your clients.

Also, I would advise you to always contact us and notify us (as you did in this case) so we can be aware of this.

Please note that sharing contact or payment information is otherwise against our policy, however, we will make an exception here.

If you have any further issues please let us know.


#20

I just created a flyer for someone and they had to provide me an email and phone number for the flyer. If I am not suppose to exchange that info, how do I complete the work? How should I be asking for it?