About Links On Gig Descriptions


#1

Hello,

I have a youtube channel that showcase my works as buyers ask for portfolio. Before I have added youtube links in my gigs, I have opened a ticket and ask that it is allowed to add my youtube links in gig descriptions. CS wrote me that I can add youtube link in my gig description, so I have added them.

It is also written here youtube links are allowed https://sellers.fiverr.com/en/article/what-urls-can-i-use-in-my-profile-or-gig-description

Now, 2 of my gigs denied as there are a youtube link in descriptions. I have contacted CS and explain the issue. I have send them that message “They are my youtube links and it is allowed. Is not it?”

And they write me back "I am sorry, no that is not allowed. I have added a article below of the URL’s you are permitted to use.

What URLs can I use in my profile or Gig description?"

If you click the link there is written youtube links are allowed. I am really confused. Even CS do not help me.


#2

You’ve got 18 active gigs, and YT links in the gig descriptions. Have they put them back up for you?


#3

Now there are 2 denied gig. I really do not know what was happened. I just got 20 notifications for each gig and now there are only 2 gigs denied. But CS wrote me that I should remove all youtube links from all my 20 gigs.


#4

Could it be because you’ve got ‘Please contact us if you want a video’ on the YT video descriptions?

Would it be better with a link straight back to your gigs?


#5

Possible :slight_smile:

However each youtube channel show contact email.


#6

But by saying ‘contact me’ you’re explicitly asking viewers to contact you rather than visit a Fiverr gig?


#7

But the answer is not that which I got from cs. They say youtube links are not allowed.


#8

Well, I guess you’ll have to ask them again then…


#9

The reply is same :slight_smile: I am now waiting reply from Editorial Team. I think there is some misunderstanding, or something that you’ve pointed.


#10

UPDATE: Editorial Team has approved them again.


#11

That might have been the reason since you are not allowed to share other contact details.


#12

Maybe auto denied :slight_smile: They approved them again. The reason was gigs including youtube link and youtube links are not allowed in gig descriptions.