Fiverr Community Forum

About Social link

Sometimes working purposes we need clients social link to integrate on the website.
Is it against fiver TOS to ask the client for social platforms links?
If yes, then how can we should complete the job?

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Thanks a lot @ruhul_tusar

  • To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.
  • Any necessary exchange of personal information required to continue a service may be exchanged within the order page.

You will not have any issues sharing personal info or social media type things AS LONG AS THEY ARE REQUIRED TO COMPLETE THE CONTRACT.

If you attempt to contact the clients outside of Fiverr that is a Violation of terms.

RECEIVING contact/social information to complete a job is fine, it does NOT mean you need to USE the information to contact the client.

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If you tell your buyer how to contact you outside of Fiverr, you’re violating the ToS.

2 Likes

Definitely - the TOS are very clear, Giving/Sharing contact info if required by contract is fine, as long as you dont actually attempt to use that contact info - the only reason you would try to communicate outside of fiverr is to circumvent the payment system - that’s what they are trying to avoid.

Only if you want to get yourself banned for helping buyers to contact you outside of Fiverr.

And if you do want to get yourself banned, or don’t care whether you get banned or not, please don’t advise others to search for ways to violate the ToS.

3 Likes