I am so upset, I am a level 2 seller and for most of my gigs I offer guest posting on my website. I had different options available on my gigs, allowing buyers to send me their own articles for publishing and also other options for me to write and publish.
My problem was that lots of buyers were sending me the most awful articles that I could not publish on my websites. My gigs stated clearly that buyers must send me their articles to check and approve before they place their order. Most buyers ignored this and ordered anyway.
This resulted in a good number of order cancellations from me. This was so annoying, but I left it and just dealt with it.
Then I saw that Fiverr is changing the way that they work and they are going to review my account on the 15th January - it states that I need to have a 90% order completion rate but I currently have a 88% completion rate due only to this issue.
So I changed my gigs so that the only option available is for me to write and publish - and if any buyer wants me to publish their article they can chat to me about it and it is a possibility.
I had my first inquiry this year and I stated clearly in a message how it works - send me the article to check and if iI am happy to publish it I will send a custom offer. I even stated in that message that the reason I changed my gig was because of the low quality articles being sent. I also stated the topics that are acceptable for publishing.
That was a few days ago - now today that person places an order for my addiction ebook gig … and attaches an article and tells me to publish it on my website! J
The article is just not suitable for my website - it is completely off topic and the content is not good.
This buyer clearly knew I would not want to publish the article, knows that I don’t want cancellations and decided to try and bulldoze me - not giving two hoots that they are damaging my account.
I am absolutely hopping mad.
At an 88% completion rate as it stands now I had a chance of getting it to 90% by the 15th of January but now in addition to gaining that 2% I will need an additional 9 orders completed in the next 10 days! I don’t stand a chance now!
Does anyone know, is this review an automation process? Or does the Fiverr team investigate and see what the real reason is? I am so upset, I have a 5 star rating, I have never had a bad review or an issue with any order I have completed. I have never had a cancellation other than me cancelling it for low quality articles.
Am I screwed here or do I have chance at keeping my Level 2 status?