Unsure where to post, help and support doesn’t seem very helpful and supportive.
I’ve had an issue with someone I accepted to do some design work, their first revision didn’t look even close to what their examples were.
They were listed in fluent in English but it was terrible. They didn’t understand anything I was asking.
When I cancelled the order they were persistent in trying again and reactivated the job. I cancelled again, and told them I was no longer willing to work with them.
A short time later they found the Instagram page, Facebook page and a few other services we have on social media and they started posting harassing comments, also sending messages via Facebook messenger to the business page.
I’ve reported them, but nowhere have seen a notification, or received contact from Fiverr about removing this person from doing any work.
They only thing this won’t do is stop them making another account and doing it to someone else.
It also seems kind of ironic only good reviews are allowed to be posted after an order has been completed and everyone’s happy. If I knew they were going to be like this, I wouldn’t have selected them to do any work. I’d suggest anonymous ratings for those who’ve worked with them, cancelled or completed jobs.