1,5 weeks ago I had contact with a person on Fiverr. This person wanted me to do him a custom offer, but at that time I wasn’t able to do him an offer as I was very busy. I told him if he could wait a week or so, I could maybe help him. A week went by and I completely forgot about this conversation, mostly because I still had a lot of orders going on.
Today the gentleman send me a question mark, to which I responded that I unfortunately wasn’t able to help him as I was still drowning in orders.
He then responded with saying I was a waste of time, and that he would order from me on another account, and give me a bad review (all in caps). I do agree that I should’ve followed through with my promise of contacting him again, however, he has the freedom to move on to another Fiverr seller of course. EDIT: I reported the user.
My question is: If this person order with another account, what is the best thing to do? Accept the bad review and live with it, or cancel the order one sided (if that’s even a thing of course).
And maybe it’s interesting to share bad experiences you’ve had with people on Fiverr in the past, and how you handled the situation!
Looking forward to your stories and advice.