Fiverr Forum

Accidental Revision Requested


#1

I accidentally clicked on the revision and now the seller will not send me the source files that I need. How can I get my completed work and is there an option to change to completed?


#2

This is a weird situation; sounds like a big miscommunication!
Reach out to your seller and say you accidentally requested the revision but it isn’t necessary and that you’ll mark the order as complete when you receive the source files (assuming you’ve paid for the source files).

If they still refuse to release the files… something really went wrong. Try to work with them, but if they hold your files hostage then just cancel the order or bring it to the attention of Customer Support by way of submitting a ticket. Use screenshots of the conversation to illustrate what went wrong.


#3

Oh dear, I second the previous commenters idea. Sounds like the seller doesn’t understand. Did he actively refuse to send the files or has he just not got back to you yet? Try wording it like this, “oops! I didn’t mean to click revision, please send again”