Fiverr Community Forum

Account disabled and restricted

Hello there,

My Fiverr account has been disabled due to unprofessional communication with the client. That client had personal problems with me and wanted to have the money back at any chance while I delivered the order perfectly. I asked Fiverr and they aren’t giving me proper answers to my questions. As I was growing on Fiverr after 6 months Fiverr stopped my money making benefit. My account is disabled partially, does anyone know how much time is it going to take to recover?

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Restriction - means the account is partially disabled. The customer, either buyer or seller, can access the account, withdraw funds, complete ongoing orders, and review their order history. They cannot place or receive new orders, nor can they communicate with other customers through inbox messages. Seller’s Gigs will not show on the marketplace, and buyers will not be able to place new orders.

Once an account is temporarily disabled, the customer will need to wait for the trial period which can take upwards of 90 days to be completed to know if their account will be restored or permanently disabled.

Note: Customer Support cannot influence the result of this review, nor can they update the user on the review’s end date.

The above is from the Help Centre.

2 Likes

I just started to grow on Fiverr and out of nowhere this happened. I hope to get my account recovered as soon as possible