I provided my national card and my selfy and i receive each time that my account was not verified, I tried a lot of time and my account is disabled now, how can I enable it and verify my account correctely ?
Contact CS and open a ticket on their support system, they will send you a new link for verification. Before you do the verification again, make sure you have the required documents, such as your permanent national identity card, that is, the plastic ID, if you use a paper ID it won’t work. Driver’s licence or passport also works fine.
Maybe You Are Using One ID For Different Account Or You Do It 3 Times
Yes I do it more than 3 time, and I use my ID card which no other account associate to it
Have you restored your account? I have the same situation and my account is blocked
Just contact CS and they will send you a new url for confirmation
support service not responding for a long time :(((
I do not know what to do
Reply to that same email.