Fiverr Forum

Account Disabled For security reasons


#1

Hello my old account was recently disabled for “Security Reasons”. When I contacted customer service they weren’t helpful as to why my account was disabled for " Security reasons". I had over 30+ positive reviews and 2 bad ratings. I was told my revenue will be made available after 90days. I can’t currently access my account.


#2

So they’re working to their terms of service https://www.fiverr.com/terms_of_service?source=footer - well done Fiverr!


#3

As Customer Support said, you can contact them in 90 days. If they have not returned the funds to buyers and you can show appropriate ID that matches your payment account, you may be able to withdraw your funds. It is critical to follow the Terms of Service and the community rules. Good luck with obtaining your funds.