Fiverr Community Forum

Account disabled! Help me pls

Help me please! My account was temporarily blocked due to verification ID! Support has not responded to me for 10 days! What should I do?

9 Likes

Hi Volpetta, How are you? And what was the verification issue you had?

After 3 attempts to pass verification, my account was blocked! I added my passport and selfie

1 Like

Oh, I learnt a lot of people have been having this issue. Because of COVID 19 which disrupted activities, there has been delay in response time. However you can tweet at them on twitter @FiverrSupport . Prolly should be quicker

2 Likes

Thank you so much! I hope the problem will be solved soon and my account will be restored

1 Like

Contact Fiverr Support Team

they have not responded for 10 days

I am also facing that issue. while i submit my passport they block my fiverr account…

You have to wait more dear. No way to help you except fiverr customer support. Please keep patience and wait. I hope you will get a solutions from them. If they don’t reply you then you can submit once every day.

Please don’t submit every day. It will take ages to get a response.

1 Like

No worries. just wait for CS’s Reply and after they replied share your every issue.

did you manage to get your account back?

no i didn’t back my account

Why? is it locked forever? What was your answer in customer support?