Account disabled! Help me pls

[volpetta]

Help me please! My account was temporarily blocked due to verification ID! Support has not responded to me for 10 days! What should I do?

[mofeoduntan]

Hi Volpetta, How are you? And what was the verification issue you had?

[volpetta]

Hi Volpetta, How are you? And what was the verification issue you had?

After 3 attempts to pass verification, my account was blocked! I added my passport and selfie

[mofeoduntan]

After 3 attempts to pass verification, my account was blocked! I added my passport and selfie

Oh, I learnt a lot of people have been having this issue. Because of COVID 19 which disrupted activities, there has been delay in response time. However you can tweet at them on twitter @FiverrSupport . Prolly should be quicker

[volpetta]

Oh, I learnt a lot of people have been having this issue. Because of COVID 19 which disrupted activities, there has been delay in response time. However you can tweet at them on twitter @FiverrSupport . Prolly should be quicker

Thank you so much! I hope the problem will be solved soon and my account will be restored

[fnsdesignplanet]

Contact Fiverr Support Team

[volpetta]

Contact Fiverr Support Team

they have not responded for 10 days

[dilowar13]

they have not responded for 10 days

I am also facing that issue. while i submit my passport they block my fiverr account…

[joy_bahadur]

You have to wait more dear. No way to help you except fiverr customer support. Please keep patience and wait. I hope you will get a solutions from them. If they don’t reply you then you can submit once every day.

[topseykrats]

Please don’t submit every day. It will take ages to get a response.

[jonayett]

No worries. just wait for CS’s Reply and after they replied share your every issue.

[volpetta]

I am also facing that issue. while i submit my passport they block my fiverr account…

did you manage to get your account back?

[dilowar13]

did you manage to get your account back?

no i didn’t back my account

[volpetta]

no i didn’t back my account

Why? is it locked forever? What was your answer in customer support?