Fiverr Community Forum

Account is not showing online inspite of refreshing the app

My fiverr app is also online…but when I close the app the browser shows offline…
even when I am online in my browser…it shows offline. Why ??

I don’t know how to solve this. Facing this problem from last 2-3 days. Anyone else facing?
Customer support takes 10 days to reply. Don’t know what to do. My sales are affecting.