I am writing this with a heavy heart! I don’t know what to do or where to start from but ill try to explain
I was working like normal on a Sunday when suddenly after my lunch i get these notification and email from FIVERR that My orders got Cancelled and also I got demoted from level (I am a level 2 seller and already had a demotion because Fiverr thought I was contacting someone because of my only running facebook gig which needs access and I ask everything on order page only like invite access via email id - Which the recommended me)
Now I was panicked and I didn’t know what to do they were well over $150+ orders and I was sweating like anything I email CS and they replied me back quickly that my account has been restoring it was done my MISTAKE as I explained to them I have not and will not contact anybody outside of giver!
Now I was happy and when I logged in it all turned into a bad dream my GIG GONE!
My order canceled ( which I thought will restore GONE)
My customers are angry on me because of they thought I canceled and bailed on them!
I am really sad devastated and confused PLease can anyone HELP in this!